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February 2024 by Lisa Smith
Got a second ear piercing ! Gabi and Sarah were AMAZING! Perfect placement, painless ..... and I got a sucker !! Will shop here again !!
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December 2023 by OFC Martin
Associates were very nice, and helpful. I honestly had fun shopping at this location. We did a lot of laughing lol. I will give them more business!!!
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December 2023 by Kyle Furgason
I will start buy saying my visit was not to purchase jewelry. I have a necklace that is very sentimental to me and wanted to add another pendent to it. I wanted it done at a jewlers so I could ensure it was done right and I wouldn't screw anything up. The staff was very friendly and helpful. They took excellent care of things and I could not be happier with my experience.
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December 2023 by Tyler Beltz
The staff was wonderful. Several people assisted me buying an anniversary gift for my wife. Jenny helped we with my watch too! Thank you.
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December 2023 by Weslin Pollock
Gabby and viyanna and idrena did an amazing job with me and my daughters purchases and cleaning. They helped me fix my daughters ring. Very sweet and personable!
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December 2023 by Karissa Pomeroy
Sochie was absolutely amazing! Helped me pick out my dream ring and a beautiful necklace was so nice and funny as well
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December 2023 by Logan Mason
Kind and friendly service!! The ladies that helped us were patient with our questions and showing us pieces we wanted to see!
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December 2023 by Brian Grigsby
Had a wonderful experience. The help we received was top notch. We will definitely be back
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December 2023 by Jen S
I've always had great luck at this particular location, both with selection and with the staff. I had a necklace break recently, and it holds two urn pendants, so I feel very naked w/o them. I've looked online and at other retailers (mostly out of state b/c I travel for work). I finally got back home and was able to get to my favorite location. Idreana & Gabby were quick to help me find what I needed, but I couldn't get one of the pendants onto the chain b/c the clasp was too large. Idreana took them both to the back and worked some serious magic, returning with my pendant on the chain. We added the other, and I slipped them back on, right over my heart where they belong.The staff here are always, 100% of the time, so courteous, so friendly, and l knowledgeable without being an ounce of pushy. I am thankful these ladies were able to do their thing today b/c I was beginning to step into panic mode.Crisis averted, and Kay's came to the rescue as usual. Thank you, ladies, for setting a standard of customer service few outside of Kay can reach.
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October 2023 by Sarah Ellis
Every one was so friendly and welcoming, and so informative on all questions we had. My husband and I drive out of the way just to visit this store site, and will continue. No pushy sales pitch, no pressure, just a warm invite to oogle their beautiful inventory. Thanks again for helping make our anniversary a great day. P.s. still smiling every time I look at my new rings.
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October 2023 by peggy kinney
They were great with helping up with the return.
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October 2023 by Mechelle Moore
Sochie was absolutely wonderful, it was like she knew me. My ring is beautiful and I couldn’t be happier.
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September 2023 by Heather
Love this location! Sierra and Sochie were incredible helping me find my dream wedding set upgrade for my anniversary. We came in for a cleaning/inspection and ended up finding the perfect Leo set. They worked with us to get the exact style and price range we wanted!
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June 2023 by Liberty Smith
Kay Jewelers at Hamilton Town Center is my favorite store. They are always kind and helpful. Jenny is awesome and so professional!!! 100% recommend!!
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May 2023 by Gwen
I visited this store a few months ago. They gave me a whole princess treatment and made me feel welcome and reassured that I was in good hands. Sochie and Sierra attended to me, and they were absolutely wonderful. I definitely recommend them!!
