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April 2024 by Unknown U.
DO NOT make the dreaded mistake I made by choosing this salon. I will be wearing a ponytail for months after having my hair cut at H2H by Nikita. I had pictures of a particular hairstyle and she was sure she could do it. Not a difficult cut. My hair was just below my shoulders, one length. Told her not to cut it shorter than the top of my shoulders and layers were to be long. While shampooing my hair, the receptionist came back and started conversation with stylist that lasted my entire shampoo, which she was paying no attention to. That should have been my clue to leave, lack of attention to what she was doing. My hair cut....it is UNREAL! One side longer than the other and cut completely different from opposite side...the top layer is cut all over the place!! Some pieces 4-5 inches..layers next to that are maybe 3 inches long...front is cut just below my chin and back is minimally 2 inches longer. So, top layer is CHOPPED to pieces with under layer in back cut straight across and ends cut in a million different lengths....thinning shears, that she clearly didn't know how to use, I have areas where my hair is maybe 2 inches long where she cut through my hair with them!! The top layer of my hair is so short it doesn't even reach the TP of my ears! I can't even make sense of my hair!! I'm struggling to pull it back every day in a ponytail and spraying the top and sides to keep it in place. I am just SICK over it. I did speak to the 'manager'...she said she could try and straighten it up, that's 'all she could do.' I wanted my money back because I am definitely going to need to find someone to recut my hair..after it grows out a few inches! You really think I was going to be willing to let someone else in that salon touch my hair?? Please...go elsewhere to have your hair done! Great Clips would be a much better decision.
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March 2024 by Heather MacLeod
Very happy with my color and cut. Thank you
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December 2023 by Taylor C.
I went to this salon multiple times the first couple of times wasn't bad I had a good experience other than the judgy atmosphere but, I scheduled a cut and all over color and the senior stylist doing my services was talking to her coworkers and eating the entire time so I only got my hair colored and some how the cut and styling was off the table now.. so I had to come back 3 weeks later to get my hair cut... I after that found a different salon. I decided to give them another shot because my salon couldn't get me in for a routine cut. So I booked a senior stylist or so I thought. I arrived at my appointment and they put me with a brand new stylist that just graduated a couple of months ago. That's fine as long as you know how to cut hair... I wanted layers and my curtain bangs cleaned up. This stylist proceeds to grand ALL of my hair at once and start hacking away... at this point I'm starting to get nervous... then my bangs. After hacking away at my hair she proceeds to try and style my hair using a brush and dryer ( expected) after attempting to do this for what seemed like 30 minutes she was frustrated and in the verge of tears and now being rude. After she gave up I was left with a tangled mess and my hair felt like straw. I reluctantly paid the 50$ and left to go home and re wash my hair and dry it. This is when I now notice that the left side of my hair is a completely different length than the right and my bangs look like stairs...so of course I called the salon to try and get it fixed and they want the same girl to fix it but obviously I wasn't comfortable with that option so to have another stylist fix the mess in my head it would be an additional charge... and after voicing my concerns about this I was spoken to rudely and hung up on.
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December 2023 by Shaya Bates
Nice salon, loved the upfront pricing and customer service was good!
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November 2023 by Avery C.
This is the worst salon that I have been to. I went in and asked for them to touch up my roots, so it matched my blonde hair. They did an overall color and my roots ended up orange. Called the salon and they said they would not give me a refund and they could not get me touched up before I was headed back to school. They were rude and it took them 15 minutes to get them to give me the owners email. The have no customer service skills.
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August 2023 by John Canfield
There are Gremlins at work here. A 280 dollar gift birthday surprise was completely messed up through poor staff communication skills and/or management. The gift never delivered. A phone call two days later that a mistake was made In the salon's ability to follow through with the agreed upon services of providing a pleasant birthday suprise cut and style and some additional Aveda supplies was not accomplished as agreed upon. The stylist Chandler (I believe) did impress my daughter with his skill. My daughter paid for her visit and the staff when asked if it had a gift card/cetificate responded that they did not. Of course Chase Bank can provide proof that the owner of the salon had received payment said gift catd plus supplies. My eyes are wide open now. Beware of Gremlins at H2H.People's feelings and/or special events can get messed up by non-caring Gremlins that may be lurking around.
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July 2023 by Maria Kumango
Loved this salon!
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July 2023 by Alex Frann
Awful experience
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June 2023 by Deirdre Howard
Pleasant experience, would definitely recommend!
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April 2023 by Theresa F.
Horrific experience there. My daughter was there from. Open to close for a partial highlight. They made her hair red with a black stripe down the middle 4 inches wide. They fried her hair, try to charge over $800 dollars. They told her that since she was there all day that she was charged $100/hour for color correction instead. The owner said she would fix it but shed charge her to fix what her salon did. All my daughter had in her bank account was $400 & she had to pay it bc they wouldnt let her leave. They refused a refund & were really ridiculous to her. This was a few years ago but i just saw this salon & if its still the same owner then id run!
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April 2023 by betsie g
Just moved to Fishers & looking for a new stylist. I walked into shop & assaulted by screams, giggling, & shouting. Was told the other stylists had free time & was coloring each other's hair. Ok, should have left then. 1 hour & 45 minutes of thinning & cutting my medium length hair, he called another stylist over because I looked like a bowl was placed on my head . She fixed the front. When done, I asked for a mirror to see back. "We don't have mirrors." I know why! When I finally got home & looked, blunt cut across the kneck instead of the layering requested (as was in the front.). If you like noisy 2 hour haircuts, this is the place for you.Service: Haircut
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March 2023 by Samantha Glenn
Chandler did an amazing job! He was very patient, kind, and I didn't feel rushed at all! Thank you!Services: Hair highlighting
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March 2023 by Cyndi Wren
This place came recommended to me by several people when we moved here and since I’ve used 3 different hair stylists there and LOVED all of them. I highly recommend this place.Service: Haircut
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December 2022 by Chelsea Cress
Been going here for years and I cannot say enough good things. The staff is professional, caring, fun, and above all - talented. Liza is incredible. Highly recommend!Services: Haircut
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October 2022 by Laura Mills
Rayna did an amazing job on my hair. She was very nice, social, professional. She does a great job. I recommend!
