“Have always had great experience at this store. They never answer the phone, which sucks, but going in I get great service and always helpful. Have had cricket for 9 years except 1 month I switched to Xfinity for a “trial”. I work in home health and travel all over. Lost signal tons and switched right back!”
“Great staff, very friendly and helpful. I think it was the manager, for the life of me I can't remember his name, but he is a Raiders fan if that narrows it down lol, he helped bring my stuff to my car and had a great chat about football. Highly recommend this store”
“Anthony is fantastic. He is doing the best he can to fix my problem. He can only do so much as the original store I purchased from did not give me my 200 dollar gift card or the discount on my plan for a trade in.
The original location I purchased at said that I would get 800 dollars for my phone trade in. They received the phone and they still have not given me the proper discount. I have spoken with corporate and this store and they told me almost a month ago that this would be taken care of....said they took notes and sent me to three different stores assuring me that one of them will take care of it. They were not honest. Nothing was fixed. I have been paying more then I should. False advertisement and they have my old phone and claim they don't. So far... Awful experience. They have my property and did not give me the discount they promised in return. I've called too many times and the actual store never gets back to me. I've been in there in person and they assured me they needed to fix the mistake but haven't.”
“Since I am technologically challenged, I depend on the honest advice of others. Best Buy has been to me just that over the years. Receiving the right information to make a purchase or not. They have always steered me in the right direction.”
“Cole was very and fast and efficient. And on another trip, Stephen took care of us and did an excellent job when we signed up for home Internet service. Both employees are five stars.”