CVS in Noblesville provides a convenient location for health needs and everyday shopping. Open seven days a week, it offers quick access to prescriptions, COVID-19 and flu tests, vaccinations, and personal care items. Customers can also find snacks, pet toys, and other essentials. To save time and money, shoppers are encouraged to join the ExtraCare® program for personalized deals and rewards, shop weekly deals, or order online for free CVS® Pickup or same-day delivery. The store aims to make healthier choices easier for everyone. While the store was once rated highly, recent reviews indicate a decline in service. Customers have expressed disappointment due to short staffing and staff turnover, with only a few long-term employees still working there. One reviewer shared frustration over unhelpful staff when seeking a simple candy bar, which was in stock but not easily found, highlighting issues with assistance and staff knowledge. Conversely, many customers praised the staff for their helpfulness and friendliness, especially during emergencies or challenging situations. Several reviews highlight exceptional customer service from specific employees. One customer appreciated a staff member who went above and beyond, helping locate a backordered prescription and providing friendly, efficient service. Another commended a pharmacy team member for quick assistance and good pricing when faced with a prescription shortage. A veteran shared a heartfelt experience with a staff member named Maria, who offered personalized help, researched remedies, and provided support during a stressful day. Additionally, during an allergic reaction, a young man and woman staff member displayed kindness, checking stock and searching for medication, and offering water to assist. Overall, CVS Noblesville is a place where customer service varies but can include dedicated employees willing to help and provide a positive experience.
The team in the pharmacy is great. They are overworked and understaffed. However, the new automated system is TERRIBLE. My experience was beyond frustrating. Hopefully, they get it fixed or go back to the old system.
May 2024
Pharmacy attendants are always friendly and helpful.
December 2022
This pharmacy has trouble keeping medications in stock so I took two stars off. Otherwise, this is a good pharmacy.
