O'Reilly Auto Parts store #4975 in Newburgh provides parts, tools, and accessories along with free services like battery testing, wiper blade installation, and Check Engine light testing. The store offers helpful and friendly customer care, with staff members who go above and beyond. Employees are described as helpful, awesome, and knowledgeable, earning trust and respect. They try their best to find solutions, answer questions, and get their hands dirty to help customers, making them feel valued and not a bother. The store is recognized for having specific, hard-to-find parts in stock when other stores do not, acting as a lifesaver for urgent repairs. Customers report amazing and reliable service for needs from headlight changes to complex brake system parts, creating lifelong customers. The overall experience is one of exceptional service and reliability.
