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“I had an issue with my phone order but customer service via phone couldn't help. They told me to go to a nearby store. Jess the store manager was amazing at helping me with my issue after talking to customer service via phone. The first person she talked to still couldn't help but she continued to call and found someone who did know how. Thank you Jess.”
“Austin G. took the time to explain all of the options and make sure we got what we needed. Fantastic, friendly, knowledgeable service! We will definitely be back!”
“Good service & staff! Always come here for my phone troubles. Quick & affordable! I’ve been a loyal customer for years! I always recommend this company! will keep continuing to go to them!(:”
“Very happy with Phone Todd! My daughter broke our iPad screen, and Best Buy told me they couldn’t replace the screen… that they would have to do a total replacement for $250. At that point, they said, I should just buy a new one. Less than $100 for a replacement screen at Phone Todd! Done quickly and with a friendly customer service experience! ♥️”
“So I don't usually leave reviews but I've seen some not so nice ones and felt inclined to do so. I have no doubt the tone of the review and the context has nothing to do with the store or the employees. It's a shame we live in a tyoe of world today where people take their personal issues and take it to someone's work place and try to cause issues there. When I went there I was welcomed and helped with all my annoying questions. I'm not up to date with technology at all, I'm sure today's five year olds have more knowledge then myself. There was one guy, I think his name was Mike, Matt, something like that. He was so patient with me and helped make sure I understood the phone, the plan all of the above. If you are thinking of getting a new phone and plan, especially if you're slow like myself, ask for Matt or Mike. He was great! I def hope he gets a raise, he deserves it!”
“Collin at the Boonville ATT store was very helpful today in diagnosing what was wrong with my phone. He was not only very helpful, but also kind and patient with me and all of the other customers he helped this afternoon while I was at the store.”
“I had a wonderful experience at the Burkhardt AT&T store yesterday. I went in to transfer my cell from another carrier. From the very start I was greeted by a very friendly person, I wish I could remember her name. She advised she would be glad to get my cellphone concern resolved with a service tech. After a very short wait, I met Grace, She greeted me with a genuine smile and friendly voice and asked what brought me in to see them. She listened patiently to my concerns and acknowledged she’d be glad to see how she could help me. She was very knowledgeable and informative about my iPhone. Grace is a wonderful asset to the Customer Service department and the AT&T family. .”
“Took my daughter there for her 1st cell phone purchase. The lady was friendly and very helpful. We were in and out in a flash. Great customer service. She even called my daughter on her new cell phone to let us know I left my jacket. Thank You!”
“We needed new internet to replace ATT. Worked with Danna B. who was extremely helpful. Did all could to get best promotions to get us best price. This included trading in old phones for new phones and Apple Watch’s. She also made sure everything was setup before we left.
Again Danna was great very helpful and friendly. Not bad when spent over 2 hours working on it.”
10AM - 8PM
3012 A, Covert Ave, Evansville
Mobile Phones
“Every problem we have ever had is solved by this boost mobile. Very knowledgeable about mobile phones and very helpful..thank you so much I'll always recommend your store..now go purchase the store in Owensboro they need you..lol”
10AM - 8PM
2909 Covert Ave Ste A, Evansville
Mobile Phones
“Jasmine was amazing. I had an on line pay problem. I went into the store on Covert and she fixed it for me. Stop in and see the Ladies. The are great at getting things done.”
“Jessica was very helpful. I can tell she tries her best to help with questions and goes above and beyond of what she is actually able to do from a company standpoint. There are limitations (with company policy) but she went out of her way to make sure I got the phone I wanted and was very helpful in getting me set up . Would recommend!”
10AM - 8PM
143 N Burkhardt Rd, Evansville
Mobile Phones
“All of these companies are THIEVES.
But Jeremy --(4 of my 5 ⭐ s are for Jeremy)
at the burkhardt store
is the most down to earth logic using phone guy who just happens to deal in phones but could be better off where he deserves & they deserve him.
Cricket is just copying the others, it's what they all do to each other,
but they're doing it better than most of the others on offers.”
“I was met by Lanie who already knew exactly what I needed. She was very helpful and knowledgeable. She helped me get all my stuff transferred from my old phone. I can tell what an asset she is. It was different experience the best I'd say.”
“My staff person ALICE was kind and super helpful. Truly wanted to make sure what she was saying was understood. She took the time with me and made me feel good about doing business there. Thanks you!”
“First Bestbuy I've been to that had sakes associates that were knowledgeable and didn't harass you to buy something. The TV deals are on point and are the higher tier tv's....just with the wall mounts weren't outrageously over priced.”
“Service staff was awesome, took their time and answered all my questions. They bent over backwards and helped me with my broken phone and helped me with my new phone.”
“I want so leave a wonderful review for Noah at this location.He had went above and beyond his call, I had so many questions also he helped me maybe find a new direction in life. He is a good man and deserves best thanks Noah”
“Today was the first time of the many times that I've gone into this store where I was pleasantly surprised by the service I received. The process to correct an error on my account and to pick up equipment was fast and enjoyable due to Matthew. He made friendly conversation and made the experience enjoyable. My other previous visits were nowhere near as pleasant as this visit. Thanks again to Matthew. 5/5 starts to him and 2.5/5 stars to spectrum in general due to the issues that tend to make themselves present.”
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“Andrew helped my mom and me for a couple of hours today, and we could not be more pleased with our service! He was so incredibly helpful and made a somewhat stressful process a breeze!!”