AutoZone Auto Parts on Hwy. 66 in Newburgh, IN, is a top retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently highlight the fantastic customer service provided by the staff. Many reviews mention how quickly team members assist customers, such as when someone needed a dead battery replaced, which was done within 10 minutes. One customer shared a touching story about an employee named Lindsey, who went above and beyond to help with an exchange of brake rotors and pads. Despite the customer's initial challenges, including forgetting their wallet, Lindsey offered to pay the difference, demonstrating exceptional kindness and trust. Other staff members, like Richard and Thomas, are also praised for their helpfulness, especially regarding order updates and ensuring parts are ready for pickup. Overall, the Newburgh AutoZone is recognized for its outstanding customer service, with multiple reviewers expressing gratitude for the care and assistance they received. This location is highly recommended for anyone in need of automotive parts and support, as the employees are dedicated to providing a positive experience.
These guys know what they're doing.I went there to replace my headlights and do a free diagnostic and absolutely loved it.The guy went out of his way to help me.I appreciate it
July 2025
The customer service at Auto Zone is fantastic. I walked in and they assisted me right away. I needed to have my car checked because the Check Engine light was on and Cary was awesome. Thanks, guys!
July 2025
Great service! I showed up with a dead battery and within 10 minutes it was changed and I was back on the road! (Thanks Grant!!)
