O'Daniel Ford, Inc. Service has a strong reputation for quality and reliable vehicle care. Customers appreciate the quick and efficient service, often receiving repairs and diagnoses within a day. The staff, including mechanics and service technicians, are highly praised for their professionalism and expertise, with many customers noting that their vehicles are fixed right the first time and estimates are accurate, with no unnecessary upselling. The service department is known for going above and beyond to take care of customers, sometimes fixing issues without appointments and providing regular updates during extensive repairs. Longtime customers value the consistent, honest service they receive, with some having trusted the dealership for over fifteen years. The business handles a wide range of services, from simple repairs like fixing a window on a new vehicle to extensive brake work on older cars, often communicating clearly about the work needed. Additionally, the dealership offers benefits like military discounts and straightforward warranty coverage. Customers find the shopping process for vehicles easy and pressure-free, with helpful staff assisting throughout. Overall, O'Daniel Ford, Inc. Service is recognized for its trustworthy, efficient, and customer-focused approach to vehicle repair and sales.
Got a brand new 2024 Escape on 6/21. The next day one of the windows failed to roll up. I brought it in on 6/24, they shuffled things around and got my car in and fixed in around an hour with no appointment. They went above and beyond to take care of my issue.
August 2023
Bought a jeep through this dealership and the experience was amazing. Keep up the great work
April 2023
Great job on my vehicle as usual. The mechanic was awesome. They have always looked after me. I have been going there for the last fifteen years and have no drama.
