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October 2023 by J Bergan
It's hard for me to give a place five stars, but lash is certainly a place that they won't snow you over they won't try and fool you into spending $800 on parts and repair when really $150 would at least make sure everything's good. Their location is decent especially compared to some of their competitors in the general area especially if you count a lot of the places around Fort Wayne and on out. The staff is professional front desk is very friendly and they're more straight talkers than they are want to be salesman. It's not hard to find because it's literally right by the railroad tracks on Broadway in New Haven, and the parking is a lot more forgiving and a lot more accommodating than at a lot of the bigger or even some of the even smaller shops. I would certainly suggest to take your business there at least to go and give them a chance and really, you won't waste your time
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August 2023 by J Fyock
So far, so good. Giving the vehicle repairs a few weeks to see. Previous Chevy dealer didn't do correctly. Hats off to Lori at the counter.
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May 2023 by Linda K
Very conscientious and kept me informed all along the way. Recently had to have some repairs done on my car. I would definitely go to them again.
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April 2023 by Bill Needham
They did quality work on time and very helpful and experienced they're the best in town. Thank you for the service I had a timing chain replaced internal water pump replaced sensors on top of the motor replaced and they did very good thank you very much Larry2004 Chrysler Sebring convertible gtc
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February 2023 by Sarah Wallen
Larry is a great guy. He made sure my car was taken care of when I broke down over 2 hours away from home. Very nice and polite and knows what he is doing!!
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January 2023 by Marcia Campbell
Always courteous and does an excellent job on the car. I recommend him to anybody that needs their car repaired.
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December 2022 by Nikki Moore
My husband's car was running aweful, felt like suspension issues. They were able to get it in to check it out the next day, called us with the problem and estimate and had it fixed less than 24 hours later. Plus another shop had said his car needed a transmission but they serviced it and not a single issue. So definitely recommend them. They were fast, friendly, and saved us about 4k on a repair it didn't really need. We will definitely be using them going forward! Thank you so much.Service: General repairs & maintenance
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December 2022 by David Rousculp
My company takes our fleet here. All my adult kids go here as I do. LARRY is so honest and only does what is needed. This is the place to go!
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October 2022 by Rodrick Hittle
This is the Best option in the fort Wayne Indiana area. Nice, hospitable, convenient, Efficient, job well done. Available in an emergency with a dead battery, fit us in and 45 min later job complete!!!!
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June 2022 by Don Jordan
I had a blower problem on my ac/heater. They fixed it and I didn't feel like I was being gauged. It woks fine now.Service: General repairs & maintenance
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May 2022 by David Bemer
Home town auto care. I had them work on my air-conditioning. Quoted one price but paid much more for the care.
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April 2022 by Sarah Ambrose
I had heard good things about Lash Automotive, so I when I moved into the area I decided to start taking my vehicles there. The first time I took my car there was for an oil change and to investigate why my tire light was on. When I picked up my car, they had neglected to reset the oil and tire lights, so I had to bring it back.This didn’t seem like too big of a deal, so I decided to have them look at the a/c in my Honda Insight. When I dropped the car off, it was operating fine other than the a/c. After they had the car for a few hours, they called and told me that the car was completely dead and wouldn't start. They claimed they did nothing to the car, but the pcm had gone bad and it would cost $1,800 to fix. This was in addition to any repairs to the a/c system. They actually said that the pcm would have gone bad that day no matter what, it was just a coincidence that it happened in their shop.I decided to have it towed to the Honda dealership. They took a look at it and determined that the pcm had gone bad, but they only charged me $600 to fix it. Not only did Lash Automotive break my car, they then tried to charge me 3 times what Honda did to fix the same issue!! There was no apology or any attempt to meet me halfway. Do not take your vehicle to Lash Automotive unless you want to get ripped off.Services: Air conditioning
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March 2022 by Sarah P.
I had heard good things about Lash Automotive, so I when I moved into the area I decided to start taking my vehicles there. The first time I took my car there was for an oil change and to investigate why my tire light was on. When I picked up my car, they had neglected to reset the oil and tire lights, so I had to bring it back. This didn't seem like too big of a deal, so I decided to have them look at the a/c in my Honda Insight. When I dropped the car off, it was operating fine other than the a/c. After they had the car for a few hours, they called and told me that it wouldn't start. They claimed they did nothing to the car, but the pcm had gone bad and it would cost $1,800 to fix. This was in addition to any repairs to the a/c system. They actually said that the pcm would have gone bad that day no matter what, it was just a coincidence that it happened in their shop. I decided to have it towed to the Honda dealership. They took a look at it and determined that the pcm had gone bad, but they only charged me $600 to fix it. Not only did Lash Automotive break my car, they then tried to charge me 3 times what Honda did to fix the same issue!! There was no apology or any attempt to meet me halfway. Do not take your vehicle to Lash Automotive unless you want to get ripped off.
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February 2022 by Rob W.
Normally I change my own oil, I had to change their thinking they were a reputable shop. Just recently I noticed, they did change my oil, but left the old oil filter in! It's deceptive business practices. People should be aware of this, don't go to lash auto!
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November 2021 by Vern Criswell
Mr Lash and his crew always come through. Lash Auto always goes the extra mile for the customer ??
