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“I am 74 years old and have never experienced the level of service I just received from Robinson's. They are by far the most professional and willing to please business I have seen in decades. To all the staff that made this a pleasurable experience, Thank You from the bottom of my heart. Rick Adams”
“I had 2 dents on my 2021 Pacifica with some scratches in the clear coat. Greg and company did a great job. At a very fair price. I would highly recommend them. Good people.”
“Dave, Laura and the team at Vorderman were wonderful to work with. They were easy to talk to, accommodating, provided great perspective on the path to repair our vehicle. Our vehicle looks like new and we are very happy. Thank you very much!!!”
“From my first call to the resolution and pick-up, Arrow made the process worry free on my end. They reminded me when to bring my vehicle in and provided updates on the progress until they completed the job. This is the second time I used their services and their workmanship is fantastic. You can’t tell there was a scratch or dent there after they are done. Their customer service made you feel so welcome, they are so friendly. I would recommend Arrow to anyone needing Soto body repairs, they are superior in their field.Services: Painting”
“Koester's replaced and repaired my entire back hatch for a very reasonable price...actually unbeatable by any other company! Super efficient and communicated with my every step of the way. Looks brand new!”
“Superior Collision is an outstanding body shop with exceptional customer service! Barry and crew replaced my front fender and it looks like new. The paint matches perfectly. Prices are fair and the work is first rate. I highly recommend this shop.Service: Body & Trim”
“Realized I never wrote a review for them, after receiving service from them twice. I DID make a public post about it on FB back when they service our car (in Sept 2021)... so I thought I'd share now, because they definitely deserve to be recognized for their great customer service and craftsmanship:I have to give mad props to Auto Collision Service on Hanna. The TL;DR version: we had a small problem w/ our car and the dealer was acting possessive about the repair… but ultimately couldn’t fix it. ACS fixed it…. And DIDN’T CHARGE ME.The Full Scoop:When we bought our new-to-us Toyota on Sat, we did it knowing full well that the mounting braces for the license plate holder were stripped. No biggie. We know a place.The following Monday I arrive at Auto Collision Service on Hanna and ask them about it. Guy looks at the brackets, takes pics goes into his office for a few minutes, comes back out, “So, all we need are two new brackets but the Toyota Service Center won’t sell them to us. But, I was talking with them and they said they do that type of repair all the time. I really hate to send you off like that, but it sounded like they should be able to get you in and out in no time. But don’t let them charge you more than $100, because it’s a simple fix.”Me: “Great. Where’s the service center?”Dan: [tells me the address… which happens to be where we JUST BOUGHT THE CAR]Me: I just bought this car from there on Saturday. If they ‘do repairs like that all the time’ why didn’t they say that when we bought it???Dan: WHAT!?!!! Then they honestly should fix it for free. I don’t know what to say. But def don’t pay more than $100. And if they give you a hard time, just come back and I’ll do whatever I can to help you out.Grateful for Dan, but irritated with Toyota, I drive across town to the dealership service center and tell the guy at the desk my problem. He calls another guy over and the two of them start staring intently at the back hatch of the car, taking in the profound damage.There’s a lot of back and forth, when the one guy really somberly says, “yeah, since I don’t have the tools to get up inside of there, we may have to just replace the lift gate….”Me: “Okay, time out. Full disclosure: I took this to a body shop already who told me they could EASILY repair this for less than $100, but YOUR SERVICE CENTER wouldn’t sell him the part AND told him to send me here because you guys ‘Do repairs like that all the time’. So, how are you gonna work with me to get this fixed, because you’re not replacing the lift gate.”Two Toyota guys look at each other. The one guy starts going into how he doesn’t have the tools that a body shop does.Me: So, will you sell me the parts?First guy: Nah. I’ll just give ‘em to you.Me: I don’t mind paying for them…First guy: No, that’s not necessary.I take these two, tiny threaded brackets back to ACS and Dan greets me.“Really? They gave you the run around?”I told him what happened. Dan asked me what day would work best to drop the car off to fix it, which was today. I dropped off the car and the brackets and the car was done soon after lunch time.When I went to pick it up Dan handed me the key as I pulled out my card. “No charge.”“Are you KIDDING?? Are you sure?!?!”“You got the parts. You did the hard part.”I don’t expect ACS to comp work. They repaired damage to our other car after an accident a little over a year ago and did a phenomenal job at a great price. We were so happy with their service, it’s the reason why we decided to go to them for the license plate bracket issue. Their customer service, guidance and care was far above and beyond what we expected and are so grateful for them. If you end up needing work on your vehicle, we definitely highly recommend them.”
“Went to get some minor repairs done to my vehicle and the paint job turned out fantastic! The staff up front was so kind and on top of everything and they even detailed the inside. Would definitely come back and would recommend it to anyone who wants proper repairs done to their vehicles.”
“I took my Challenger in for some bumper damage. James kept me updated through out the week. Dakota did a hell of a job. I'm really satisfied, definitely coming back for any further body damage repair's.”
“They fixed a Honda civic today. The headlights assembly as well as the front bumper. I couldn't be more satisfied. Honest pricing and excellent work. Way exceeded my expectations. Vey professional and highly recommended.”
“They did an amazing job ! They Replaced my number and grilled on my truck after getting in a car accident and they got it back to me in only 3 days. ! Very kind people and I definitely recommend to anyone. Thanks again.”
“Great place fast service got me right in took care of all the issues from hitting a turkey Darren from the bodyshop was more then helpful and went beyond to park truck inside”
“After a collision with a deer I went to a chain shop where I had had work done in the past. They said they couldn't even write an estimate for three weeks. I found Boyd's online and had the estimate within an hour. Ron submitted everything to my insurance, got approval, and had the parts within a week. We dropped the vehicle off on a Monday, and by Friday it was finished. That was exactly two weeks after they first looked at the vehicle. The other shop would not have even written the estimate yet, and we had our vehicle back! Oh, by the way, it looks great.”
8:30AM - 5:30PM
2127 Calhoun St, Fort Wayne
Body Shops
“Mauricio is and honest and knowledgeable mechanic. The only one I trust my cars to.Mauricio is an honest and knowledgeable mechanic. The only one I trust with my cars.”
“Great body shop! We had a great experience, especially after we received our car back from a different body shop with multiple issues. Michelle was beyond helpful and took the time to address all of our questions and concerns. Haley (hopefully that is spelled correctly) was also super kind!”
“Just got my Jeep back today after repairs for the well-known paint bubbles. I can't even express how pleased I am with the work that was done! She looks like brand new! They were quick to get the work done, and even got done a couple days earlier than expected. Only complaint I really have is that there wasn't much communication. I understand you guys are busy, but a call or two letting me know the progress on my Jeep would have made me feel a little better. Overall, my Jeepsy soul is happy ?.Service: Painting”
“Everyone I had a conversation with, was professional & helpful & friendly. I had 2 estimates done with them. My insurance company totaled out my vehicle. I can't review them on how well repairs are done, but I will go back to them in the future, based on the good experience I did have with them.”
7:30AM - 5:30PM
544 E State Blvd, Fort Wayne
Body Shops
“Stellar work and excellent communication. In the future if I need any additional body work done, I’m definitely going to use Kelley again. It’s great to find a trustworthy place with excellent service all around!Service: Body & Trim”
“They did a good job on the body work. I had some scratches caused by mirror when it flew off and I asked that they be fixed. They originally told me no problem then when I picked up car it was not fixed, as they never notified me it was not covered.. They said it was not authorized by ins. I called ins and they said they would cover if Gerber would of called them....humm.”
7:30AM - 5PM
512 Van Buren St, Fort Wayne
Body Shops
“Great customer service, very friendly. Did a good job on what I asked them to and they did it fast. Overall great experience and will come back if I need anything else.”
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“I found a real nice used truck that they had advertised on the Internet and was very pleased to find it was in like new condition for being 12 years old. The price was appropriate for the year and mileage, but a very good deal for the condition. The owner of the shop was pleasant and genuine, and explained that every car they sell comes with a limited warranty. This made me feel better about buying used knowing that they were standing behind the reliability of the vehicle. Overall it was a great experience and I would definitely recommend them for a quality used car or shop service.”