“We took a car in that needed a new door and some paint work after hitting a deer. They got us right in and the car back exactly on time. All for a bit less than quoted. They will be my first call next time we need any dent / car repair work done. Great staff too. They were easy to talk to and working with from the moment we got there.”
“Koester's replaced and repaired my entire back hatch for a very reasonable price...actually unbeatable by any other company! Super efficient and communicated with my every step of the way. Looks brand new!”
“Dave, Laura and the team at Vorderman were wonderful to work with. They were easy to talk to, accommodating, provided great perspective on the path to repair our vehicle. Our vehicle looks like new and we are very happy. Thank you very much!!!”
“Realized I never wrote a review for them, after receiving service from them twice. I DID make a public post about it on FB back when they service our car (in Sept 2021)... so I thought I'd share now, because they definitely deserve to be recognized for their great customer service and craftsmanship:I have to give mad props to Auto Collision Service on Hanna. The TL;DR version: we had a small problem w/ our car and the dealer was acting possessive about the repair… but ultimately couldn’t fix it. ACS fixed it…. And DIDN’T CHARGE ME.The Full Scoop:When we bought our new-to-us Toyota on Sat, we did it knowing full well that the mounting braces for the license plate holder were stripped. No biggie. We know a place.The following Monday I arrive at Auto Collision Service on Hanna and ask them about it. Guy looks at the brackets, takes pics goes into his office for a few minutes, comes back out, “So, all we need are two new brackets but the Toyota Service Center won’t sell them to us. But, I was talking with them and they said they do that type of repair all the time. I really hate to send you off like that, but it sounded like they should be able to get you in and out in no time. But don’t let them charge you more than $100, because it’s a simple fix.”Me: “Great. Where’s the service center?”Dan: [tells me the address… which happens to be where we JUST BOUGHT THE CAR]Me: I just bought this car from there on Saturday. If they ‘do repairs like that all the time’ why didn’t they say that when we bought it???Dan: WHAT!?!!! Then they honestly should fix it for free. I don’t know what to say. But def don’t pay more than $100. And if they give you a hard time, just come back and I’ll do whatever I can to help you out.Grateful for Dan, but irritated with Toyota, I drive across town to the dealership service center and tell the guy at the desk my problem. He calls another guy over and the two of them start staring intently at the back hatch of the car, taking in the profound damage.There’s a lot of back and forth, when the one guy really somberly says, “yeah, since I don’t have the tools to get up inside of there, we may have to just replace the lift gate….”Me: “Okay, time out. Full disclosure: I took this to a body shop already who told me they could EASILY repair this for less than $100, but YOUR SERVICE CENTER wouldn’t sell him the part AND told him to send me here because you guys ‘Do repairs like that all the time’. So, how are you gonna work with me to get this fixed, because you’re not replacing the lift gate.”Two Toyota guys look at each other. The one guy starts going into how he doesn’t have the tools that a body shop does.Me: So, will you sell me the parts?First guy: Nah. I’ll just give ‘em to you.Me: I don’t mind paying for them…First guy: No, that’s not necessary.I take these two, tiny threaded brackets back to ACS and Dan greets me.“Really? They gave you the run around?”I told him what happened. Dan asked me what day would work best to drop the car off to fix it, which was today. I dropped off the car and the brackets and the car was done soon after lunch time.When I went to pick it up Dan handed me the key as I pulled out my card. “No charge.”“Are you KIDDING?? Are you sure?!?!”“You got the parts. You did the hard part.”I don’t expect ACS to comp work. They repaired damage to our other car after an accident a little over a year ago and did a phenomenal job at a great price. We were so happy with their service, it’s the reason why we decided to go to them for the license plate bracket issue. Their customer service, guidance and care was far above and beyond what we expected and are so grateful for them. If you end up needing work on your vehicle, we definitely highly recommend them.”
“Went to get some minor repairs done to my vehicle and the paint job turned out fantastic! The staff up front was so kind and on top of everything and they even detailed the inside. Would definitely come back and would recommend it to anyone who wants proper repairs done to their vehicles.”
“Great place fast service got me right in took care of all the issues from hitting a turkey Darren from the bodyshop was more then helpful and went beyond to park truck inside”
“I took my Challenger in for some bumper damage. James kept me updated through out the week. Dakota did a hell of a job. I'm really satisfied, definitely coming back for any further body damage repair's.”
“This facility is like no other! Excellent results. The Adjusters are very helpful and caring. Make NO MISTAKE.....there are other Gerber Collision Center in and around Fort Wayne, but from experience this is the BEST Gerber. #2 in the entire region which translate to #1 In Fort Wayne. Reduce the headaches and select Gerber on Merkle Rd.”
“They fixed a Honda civic today. The headlights assembly as well as the front bumper. I couldn't be more satisfied. Honest pricing and excellent work. Way exceeded my expectations. Vey professional and highly recommended.”
“Superior Collision is an outstanding body shop with exceptional customer service! Barry and crew replaced my front fender and it looks like new. The paint matches perfectly. Prices are fair and the work is first rate. I highly recommend this shop.Service: Body & Trim”
“After a collision with a deer I went to a chain shop where I had had work done in the past. They said they couldn't even write an estimate for three weeks. I found Boyd's online and had the estimate within an hour. Ron submitted everything to my insurance, got approval, and had the parts within a week. We dropped the vehicle off on a Monday, and by Friday it was finished. That was exactly two weeks after they first looked at the vehicle. The other shop would not have even written the estimate yet, and we had our vehicle back! Oh, by the way, it looks great.”
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If you're looking for top-notch service and unbeatable quality, look no further than Glenbrook Collision Center! From start to finish, their service is nothing short of amazing.
The team at Glenbrook Collision Center excels in every aspect of their work, from the moment you walk in to the moment you drive away in your beautifully restored vehicle. They treat their clients like family, going above and beyond to ensure a positive and stress-free experience.
One of the things that truly sets Glenbrook Collision Center apart is their seamless process. From providing accurate estimates to completing repairs in a timely manner, everything is handled with precision and care. You can trust that your vehicle is in the best hands with their skilled technicians.
And let's not forget about the pricing - Glenbrook Collision Center offers the best value in town without compromising on quality. You'll be hard-pressed to find a better deal elsewhere!
In conclusion, if you want exceptional service, impeccable workmanship, and a team that truly cares about your satisfaction, Glenbrook Collision Center is the place to go. Trust me, you won't be disappointed!”
7:30AM - 5:30PM
544 E State Blvd, Fort Wayne“Omg thank you 10/10 and the service "amazing " you people make the difference ? thank you for hospitality and for always keep me update with the repairs.thank you so much and Helen is amazing a real angel thank you...”
“They did a good job on the body work. I had some scratches caused by mirror when it flew off and I asked that they be fixed. They originally told me no problem then when I picked up car it was not fixed, as they never notified me it was not covered.. They said it was not authorized by ins. I called ins and they said they would cover if Gerber would of called them....humm.”
“Everyone I had a conversation with, was professional & helpful & friendly. I had 2 estimates done with them. My insurance company totaled out my vehicle. I can't review them on how well repairs are done, but I will go back to them in the future, based on the good experience I did have with them.”
7:30AM - 5PM
512 Van Buren St, Fort Wayne“Great customer service, very friendly. Did a good job on what I asked them to and they did it fast. Overall great experience and will come back if I need anything else.”
“My vehicle looks great! I was so surprised to get in and find the inside had been completely detailed as well. They were very easy to work with and the final cost came out to be less than the initial quote.”