Citizens State Bank is highly regarded for its helpful, polite, and considerate staff in New Castle, Indiana. Customers appreciate the quick and friendly service, especially when issues arise. The bank is considered trustworthy, with staff members who are knowledgeable and take the time to explain account options. People have praised the bank for its excellent customer service, particularly in dealing with fraud alerts and scam attempts. Overall, Citizens State Bank is recognized for always being there for its customers and providing great support.
Even without tap to pay, they're the best place to bank in New Castle Indiana.
February 2025
I have been banking with Citizens State Bank for a very long time. If I mess up I get quick and friendly service. This group of banks is trustworthy as far as I've seen.
January 2025
The lady that helped me open an account was very kind and knowledgeable. She spent a lot of time explaining options and what type of an account would best benefit my needs. Thank you!
