Citizens State Bank is recognized for its exceptional customer service. Reviewers highlight the helpfulness, kindness, and compassion of the staff, particularly praising a young male employee for his eloquence and manners. Customers appreciate the quick and efficient assistance provided when dealing with issues like fraud and obtaining new debit cards, often noting that the entire process is completed in a timely manner. Overall, Citizens State Bank is seen as a supportive and reliable choice for banking needs.
Morgan was EXTREMELY helpful, kind, compassionate, and truly went above and beyond to assist me. Her customer service was absolutely top notch!!
March 2025
I really like this branch. I used to hate it. There are 2 people I deal with mainly. They are always so helpful. I wish I could remember their names. But a BIG KUDOS out for the young tall blonde male. He is eloquent and mannered. Thanks!
February 2025
I always go to the motor bank. Quite happy with the lady there who is the main teller. Very friendly and always helpful.
