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August 2023 by Jerry P.
Mirror purchased on line arrived shattered. Stein replaced the mirror and installed it in the frame. I was very pleasantly surprised when the job was finished overnight and they gave me a military discount.
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March 2023 by Stevie Carper
Great company to do business with. Very pleased!
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March 2023 by Marcus Shelmidine
Went in needing one small pane of glass cut. I was there maybe 5 minutes- excellent service at front desk and by the time I paid my window was ready!! Couldn’t ask for more easier experience!
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March 2023 by Chester V. Booth
Great place to shop for all your glass and all the molding glass needs friendly and very knowledgeable staff won't go anyplace else for all my glass needs
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March 2023 by Greg C.
I purchased replacement windows from Stein earlier this year and have several comments about the experience.What was good:It was easy to set up for them to come measure my windows. I was very pleased with the cost of replacement. I'm very pleased with the outcome and finished look.The price was far less than if I had installed complete new windows and window frames. This also eliminated a lot of cleanup and painting that would have been needed if the complete window frames were replaced.Not so good:It took a LONG (very LONG) time for my windows to arrive. Many weeks beyond what I was told when I ordered them. This wasn't a big deal to me as I was not in a hurry but it was a long wait. I did not feel any urgency for this to be resolved.They came to install the windows on two occasions (because I decided ot have additional windows replaced). The first installers didn't do a great job. Some of the window seal components fell off (not suprising due to their age) leaving some air gaps. I don't place all the blame for that on the installers, but I felt like there wasn't a lot of care in their work. Also, they were sloppy with theircaulking around the new windows. (The second set of installers were more concientous and did a fine job.)My final verdict:For price and finished result, I'd give them 5 stars. This was a great value.For quality of work, I'd give them 3.5 stars, and it was certainly satisfactory.For speed of completion, I'd give them 2 stars.I met Tim (the owner) and he's a very nice person that is trying to manage a small business in tough times.It's also hard to find good workers and keep them. I support Stein Glass and would use them again.
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March 2022 by Old Capitol LLC
I hate to give a 3 but have had issues in communication and long waits
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March 2022 by Travis Barrett
Top notch business. Local family owned business. No job too small. I've twice went there and have no complaints! If you have any type of glass needs this is your place.
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March 2022 by Jeannine Barr
Took my screen door here to get it fixed and they did a great job. They were done with it in no time! The people there are extremely helpful and nice!!
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March 2022 by Beverly Bratcher
Fast friendly service. Knowledgeable
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March 2022 by Blaine Lawrence
One of the worst experiences I've ever had. I have never written a bad review about anyone, but I am doing this so no one else hopefully has to experience what I have dealing with Stein Glass. I paid over $8,000 for windows in my barn, and each one, 24 in all, leaked. I own a business and we make mistakes, so I simply asked them to come out and fix the problem. Well Tim's installers came out and banged all of my windows with hammers and "caulked" them (photos of the caulk job). Each of my windows looks like this. Once again, I was patient and asked Tim to come out and do the job himself. He said he would. Then he sends his guys out and they they say the problem is fixed. I now have windows that are bent, cut and banged up from their tools, AND they still leak. All of them. Tim won't return my calls or my texts. All I want is to get what I paid for and to receive windows that don't leak. Apparently that's too much to ask.His installers are rude, they clearly are not professional, and they clearly don't even do a good job. It's one thing to be rude but do a great job and have an excellent finished product. It's another to be rude, untrustworthy and do a terrible job.Please don't make the same mistake I did. Call someone else. These guys are horrible and I'm probably going to have to buy new windows from someone else since they won't contact me.
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March 2022 by Jason VanHorn
They were fast and knew exactly what I needed!
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September 2021 by Sean P.
Great service and craftsmanship from great people. Have had a few jobs done by them and they're great to work with. Highly recommend.
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March 2021 by Glenn Patrick
After an almost instantaneous response to an email inquiry requesting a price for some glass shelves Tim had my business. His questions and suggestions were spot on in directing my measurements, and I could not be more pleased with the turn around time OR the price!!! Seriously, this is the place if you need glass or mirrors cut.
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March 2021 by Derek Grasser
Parking is Great and service us top notch.
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March 2021 by Marsha Emily
We ordered a bathroom mirror. They were fabulous to work with from start to finish! Great experience!
