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May 2024 by Ruth Crisp
Great selection! Very well organized.
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May 2024 by Kathy Shireman
Salesperson, James Greer, answered questions knowledgeably or searched to find the answers and helped me find a good choice
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April 2024 by Marsha Singer
I can’t say enough good things about our experience with Schmitt Furniture! We purchased a complete family room set over 25 years ago it helped up so well & we loved it. We also had a great experience during the purchase & delivery. So when it came time to purchase a new set we went there first. Jerry was our salesman, kind, informative & not “pushy”. I felt pressed for time to purchase something due to a family members up coming surgery. After getting it home and realizing it wasn’t the set for us. Adam the store manager was so understanding about my situation & worked with me to get another one picked out and make the swap! Adam and Jerry went above and beyond to make things work out. We love our new furniture & the way we were treated, so we will certainly go back.
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February 2024 by Norman Alvis
Nice furniture.
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February 2024 by Darrell Wiley
Was amazed how the quality of furniture had changed in The store. When I was a child my parents went to this store for solid quality pieces. A store you bought your second stage furniture when you were ready to upgrade. I went to buy a media center and I could not find one piece that was not press board or a laminate.
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January 2024 by Megan M.
Would not recommend buying from here. My dad had a custom dresser built that he paid almost $3,000 for. It took over 5+ months for him to receive it. Once they delivered and we took a good look at it. The very top of the dresser have nail holes that they tried to fill that are a complete eye sore. There's spots that they tried to sand. No reputable company would see this and still deliver it.
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December 2023 by sally andry
Schmitt Furniture offers the best quality furniture in Kentuckiana and backs it up with the best customer service anyone could ask for! No need to shop anywhere else for furniture! It’s a one stop shop on the Furniture Corner of State & Main in Downtown New Albany!
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October 2023 by Wayne Hampton
Joanna did a great job helping us select the correct furniture pieces, very thankful for her knowledge and professionalism.
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September 2023 by Penny Turner
Excellent customer service! Schmitt had to come to my home to repair a sofa. There was no charge to come and evaluate the problem, also Steve the technician was able to repair my sofa , again no charge! Thank you Schmitt Furniture!
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July 2023 by Jessica
Schmitt Furniture was recommended to me by a friend who has had her sofa for years, and it still looks great. My previous sofa from another retailer did not last even two years before looking tired and worn, so I decided to try Schmitt instead. My salesperson was very knowledgeable in the different brands sold by Schmitt Furniture, telling me all about the types of springs used and different warranties included or offered in addition to them. He was also very patient while my family and I tried every sofa in the store and poured over the many fabric options. I was able to get my new sofa delivered in just over a week, as I ended up buying one of the sales floor models. The delivery guys were very professional, making sure they covered the doorway and floors where they were moving my sofa. Customer service was on the phone before the delivery men left to ensure that I was happy with the product, and I am. Schmitt Furniture is family-owned and local, I will continue to shop here for my furniture needs.
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July 2023 by Jason Mattingly
I can not say anything to do Schmitt's justice for the service they provided me. We were at crunch time looking for a lift chair for my mother who was coming home with Hospice. We had checked with 4 other retailers before calling Schmitt's. Schmitt and Steven Moore went out of their way to be sure we could have the chair in 2 days. Everything from offers of taking one from the store to use until we could get one in to moving the normal delivery days to make sure it was ready for her. This was a reminder as to why you support local businesses who care about the customer. I will always go here first from now on when shopping for furniture!
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June 2023 by Mindy Peterson
It's great to know that customer service still exists and thrives at Schmitt Furniture. We've been Schmitt customers for years, and there's no reason why we would go to another furniture store. The selection and quality are top-notch, and so is the entire team -- from sales experience to delivery. Free delivery within 50 miles is not something you often find these days. The cherry on top is that you're supporting a family-owned and locally-owned business. Would gladly add another star to the review, if one was available.
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May 2023 by Mark Borgman
We have worked with Schmitt furniture and sales professional Jo for almost a year. The experience has been wonderful. With Jo's help we have refreshed 3 rooms with beautiful Flexsteel and Canadel furniture. The selection at Schmitt is huge and they carry quality pieces. The service department has also been very attentive to a couples issues. Everything is resolved and the new furniture looks great. Looking forward to returning for more in the future!
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April 2023 by Joel C.
Awesome selection of quality furniture. Not your typical chain furniture store selections. Reasonably priced, for good looking furniture.
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March 2023 by larry fairless
We just took final delivery of our yutzy furniture and flexible bed. This is solid wood and will last year's and can be passed on to family. The delivery guys are very careful and did a great job setting up. Thanks to Schmitt Furniture you have the class and quality we will enjoy for our lifetime. Salesperson Lori was very knowledgeable and helpful with our purchase and Leeann kept me updated on the arrival and delivery times. Thank you!
