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March 2024 by Laura M.
Excellent service was provided throughout the visit. There was also a great selection of shoes.
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September 2023 by David H.
Every time I have interacted with the people who work here they have been incredible. Their service is outstanding in a way that genuinely had me shook. I had a problem with a pair of squeaky boots and was going insane before I called. They suggested a fix and said to come in if it continued. Well it continued so I went into the store. Problem fixed and only because of the amazing workers. If I need shoes or boots anytime in the future I will be going through them.
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May 2023 by Google user
Full disclosure, I did not make a purchase here. I was with my mother who \\u003e75. The sales person was kind, professional, personable, and knew what he was doing. He wanted to make sure she got the right shoe and was very patient. I'm so impressed with how this store treats their customers. The store was busy and it looked like all customers were being cared for in the same manner. I will make my next tennis shoe purchase with them. Highly recommend!
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March 2023 by Doug Watson
You do not go to Pacers \\u0026 Racers for cheap tennis shoes, you go for the care and experience they give you in making certain you are in the most comfortable shoe. I won't go anywhere else!
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March 2023 by Eli Miser
What a wonderful business. The staff was friendly, knowledgeable, and patient. They got me into a perfect pair of shoes custom fitted to my feet and the price was less than other shoes I have bought at other stores. Overall a wonderful business experience.
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March 2023 by Ken B.
Great service and quality shoes. These guys know their stuff! The typical experience has an associate watch you walk in your current shoes and review your tread wear before trying on new shoes. They often have you try 3-5 pair of shoes to make sure you have the best product for your needs. You can find cheaper prices elsewhere, but you will not find better service or salespeople that can match the knowledge found here. If you are needing shoe advice this is the place to visit
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March 2023 by Amanda Yates
I never would have thought shoes could change my life the way they have. These folks take excellent care of their customers. I have terrible back issues and as soon as I tried on a pair of their shoes, the pain stopped. Racers \\u0026 Pacers, you have earned a lifetime customer now!!! Thanks to all of you!!!!
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March 2023 by Ollie Hardy
This is the best shoe store I the country they will try as many shoes on as needs to give u the support you need when u leave u will leave very happy. Life is good at Pacer\\u0026 Racer in new Albany IN thanks for making my wife walk happy
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February 2023 by Cecil Evans
So somehow in my decade plus relationship with this store, I never wrote a review. But this is my favorite business of all time. The staff are the nicest people you will ever meet, and they do business like true professionals. If you don't like the price, then by all means, shop elsewhere. But the reality is, is that Shoe Carnival isn't going to invest their time into you, to find that perfect shoe for your running or walking like this place will.
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December 2022 by Haley Young
My first time at this store was a few weeks ago to get some new shoes for work. The staff was all very friendly and even allowed me to return shoes I had been wearing because they hurt my feet. Most places won't take a return if the tag is off, nevermind worn.
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December 2022 by Crystal D.
The staff here is super friendly and extremely helpful in helping you find the right shoe! My 2nd time coming and buying a pair of shoes and always have a good experience!
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December 2022 by Pat McGroyne
Great service and HUGE selection, even wide width. Almost every shoe I looked at had a wide option. The people helping are well informed on each option and they do have a good return policy.
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September 2022 by RICH ZEISLOFT
One of the best experiences shopping not just for shoes extremely professional staff loved it would recommend it to anyone who needs any kind of a shoe
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July 2022 by Jamie Harris
Very impressed with this place. In the past I have just bought shoes that fit ok and always had trouble with feet and legs killing me at the end of the day. This was the first time I have ever had a paid of shoes that dealt with all athe issues I have with my feet. Cat was the one who assisted me she listened to the issues I have and found a pair of shoes that feel amazing. I will definitely recommend this place.
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July 2022 by Kellye Box
Bought a pair of Mizunos and within a month they were starting to come apart. Pacers a Racers stands by their products! I was in and out in less than 10 minutes with a new pair of shoes. Highly recommend.
