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November 2023 by Alexandria B.
Kroger management is a joke. Making someone wait over 30 minutes at customer service for a manager who won't show up. This is pathetic. Manager has been paged once and another employee went to get them. Still waiting..... customer service is supposed to be top priority, but why do they make people feel low.
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May 2023 by Fancy Fulton-Smith
Ordered meat and cheese trays for a funeral and it was perfect!
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November 2022 by Kara D.
My favorite Kroger. The produce is amazing. Thank actually try to avoid going to Kroger but when it's a must
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September 2022 by Samantha Green
Fire the whole crew upfront as far as managers and hire all new people. This is ridiculous.
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September 2022 by Mark M.
For the past three days I've tried calling the pharmacy to correct issues with refills on my pets' medications and NO ONE WILL ANSWER THE PHONE. I've even allowed the phone to ring for 20 minutes straight without an answer. Voicemail isn't an option and this Kroger location at this time is doing a mis-service to people. I've never thought this was the best way to tell a firm that they have severe issues but the pharmacy is pure SHIT. A HELL hole. I was told my meds would be ready on Monday and its now Wednesday and guess what, its still not ready. Only one person was working and the lady in line in front of me.............quess what her meds werent ready either. Its time to go else where
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June 2022 by Cobbler B.
One of the worst shopping experiences of my life. This Kroger quite literally employs crack heads, they are missing teeth, look filthy, and can barely mutter a cohesive sentence. They cannot answer questions, cannot do their jobs, and cannot function. The chagrin one feels when the U-Scan stops working and you turn to see one of them lurking towards you is unmatched. Besides this the shelves are never stocked, you can get some items you're looking for but you will most likely have to make a second trip to Target to get the rest. The shelves are also filthy, the store itself is filthy. The U-Scan lines are always incredibly long, as the store does not have the staff to staff the scanners or the resources to make their U-scans work as expected. The best part is that management has known about these issues for years yet refuses to make changes. Go to other nearby Krogers.
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March 2022 by Jenny S.
Pay close attention to your receipt! We bought coke 6pk because 3 for $12, and we bought 3, but when checked out, it is $5.49/6pk. I thought I could get my money back at customer service, but no, it's closed. I was told to comeback next day, I did. It's closed again! I really don't think it's worth it to drive back to Kroger again and again for less than $5, and then get disappointed and frustrated again! I decided to forget about it, and be smart when shopping, especially pay close attention to whatever in sales.
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January 2022 by L S.
They need employees.They need stocked shelves.Lanes backed up 15 deep, we had to scan out in the you scan with a full buggie.They do a odd assortment of clothes and household items and a mid store liquor store with some decent bottles.They need employees!!!! Maybe their union can allocate some to this store.
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January 2022 by Andrea N.
I would NOT suggest using this locations Clicklist. I was doing weekly Clicklist orders here for the past year +. Within the last 6 months, I cannot remember a single order that was completed on time, which has caused me to take my business to other grocery chains. Well I made the mistake of placing another order with them. My order was once again not completed ontime (8 am scheduled time, not completed until 3 pm). They were also at least 8+ items they didn't have. I can handle all of that but then I was given obviously rotten and moldy produce. (See pictures). This is gross lack of care and attention, and why is this obviously rotten produce on the shelf to begin with. Unexceptable. Lastly when I called to report this and speak to a manager, I was told there were NO managers at the store and to call back tomorrow. My recommendation to anyone is go somewhere else for your online orders.
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December 2021 by Mia M.
I avoid it like the plague, literally. Only going when I absolutely have to and cannot find what I need at another grocery or smaller Kroger with more employ. The bad - The solo open self-checkout usually has a line extending down the aisle toward the back of the store. The poor, exhausted workers are at wits end. The management and corporate don't seem to want to hire enough people to open additional checkout lanes or even the second or third set of self-checkout that is available. Also- the aisles are full of large carts of Kroger contracted shoppers for pickups and deliveries. Their carts block the aisles. The good - Thankfully the Kroger app works well and you can find location for items without help from a person you. There is always time and someone to commiserate while waiting to check out. I have met many people in the checkout line. The other locations don't seem to have the same management and employee issues of this location.
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October 2021 by Jeremy J.
This is a good Kroger that I stopped and got products that I needed for this weekend. I am Harley in this part of town but I happen to be here today. So I need some food to cook and the shelves were stocked pretty good it wasn't too crowded and the lines moved pretty quickly as I was leaving. So an overall good experience at this Kroger
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May 2021 by Jim R.
Reading other's reviews I wonder if we were in the same store.We are regular Kroger shoppers, but this store is not our regular location to shop. We happened to be in the area for other business so decided to do our shopping at this location. I'm a little upset with my self for not taking more pictures which would give my review unrefutable evidence!We shopped on a Wednesday late morning. The first thing that struck me was the dingy, dark lighting throughout the store. Next thing, while shopping in the produce department, many items had absolutely no pricing signage.There was a huge display of cantaloupes with no price. I asked a young lady working in produce how much the cantaloupes cost. Her answer: $1.99 honey! When I checked out I was charged $2.99 for the cantaloupe. Next, there was an end cap of Private Selection Cherry Tomatoes. A gentleman working produce was right next to the display. There were two different prices over the tomatoes. I asked which was the correct price. He hollered to another woman working in produce and asked which was the correct price. She stated the 2 for $5 was correct. I took a picture of the 2 for $5 sign. When I checked out I was charged $2.99 for the tomatoes!In the general grocery aisles, there were numerous stretches of empty shelves. I told my wife, the store actually looked like it was closing and Kroger was liquidating their stock.I've never seen the Kroger where we normally shop look like this store.
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May 2021 by Kelly J.
This Kroger is simply the best! That's it. That's the review. Just kidding.. I'll tall y'all a bit more. I'm an avid Kroger shopper. My usual location is Goss Avenue in Louisville, because that's the one that's closest to my house, and I love it! But, recently while having lunch in the area with a friend I decided to run into this Kroger to grab a few items, and y'all! I was blown away! I know, I know.. it's a Kroger. But, I'm a huge food nerd and the grocery is one of my happy places! And this location is super happy! It's really large, the layout is fantastic, they have everything, it's super clean... it was just wonderful! So, if you're in the area and need a stop at the grocery, I highly recommend making it this Kroger!
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February 2021 by Todd W.
I will make this review short and sweet: this location is simply epic. The staff are so well trained and professional, even personable, and the design of the store has an old school flair but new school selections. Shopping here is easy, but just walking around to get inside a temperature controlled facility for some exercise on a cold Winter day or a scorching hot Summer day is time well spent as well. This if my favorite of the Kroger locations in Southern Indiana, by far. Parking can be a bit congested during busy hours so consider that when planning your trip.
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July 2019 by Teresa Mellett
They have a really nice deli and they have everything elese you need.