“Wow! All those negative reviews! I didn't get any of those actions/reactions when I went today. Everyone was friendly and helpful. Maybe the negative experiences were flukes? Angry people are more likely to leave reviews anyway, right? Good to me . . .”
“Wow! All those negative reviews! I didn't get any of those actions/reactions when I went today. Everyone was friendly and helpful. Maybe the negative experiences were flukes? Angry people are more likely to leave reviews anyway, right? Good to me . . .”