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June 2024 by Petra Stolte
Had to wait for a worker to help me. No place if you are in the rush. Otherwise, they were friendly, the store was clean
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May 2024 by Chelsea Tenison
super friendly and helpful staff
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May 2024 by Shawn Whitman
8 months ago I posted a very positive review of this store with 5 stars, I have dropped my opinion of the manager. But that was 8 months ago. I had yet to come into contact with the store manager.This is for the Feeder Supply store in New Albany Indiana on State Street, just to be clear. We are also regular customers with your store because we love the Fromm dog food for our other dogs.Terrible Customer Service by Manager MaxwellMy recent experience at Feeder Supply was absolutely appalling, all thanks to the store manager, Maxwell. My husband went in to look for puppy formula, something you'd expect a pet supply store to carry. Instead of offering assistance, Maxwell rudely dismissed him and claimed they didn't stock it, refused to help him when he asked if he could look up it's location so he could double check himself, and proceeded to speak with someone else, because "They don't carry anything for puppies, he already knows so he isn't going to go look". This turned out to be blatantly false, as a kind and helpful employee quickly located the formula for us. Her professionalism and willingness to help were the only redeeming aspects of our visit.Maxwell's behavior didn't stop there. While my husband was waiting to check out, Maxwell continued to show a complete disregard for customer service. He ignored several other customers who clearly needed help, rolling his eyes and using the intercom to call for someone else to assist. His attitude and refusal to engage with customers are unacceptable for someone in his position.Maxwell's rudeness and lack of customer care have left a terrible impression. This experience has made it clear that he could care less about the people who shop at this store. I hope management takes this feedback seriously and addresses his behavior to prevent future customers from enduring the same treatment.
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May 2024 by Kevin King
Excellent store!
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May 2024 by John Brown
Great place, service is awesome!
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May 2024 by Nathan Froehle
Friendly staff, shelves always stocked. Ive been coming here for years.
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May 2024 by Jaycie K (Jase)
Great store! Has a big selection and friendly workers here! Also has a bigger selection than the one up in Cordon.
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May 2024 by Ray Broadus
Good selection of dog and cat food, treats, toys.
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April 2024 by Kristen Blumenstock
Isabel was a huge help carrying my stuff off the shelf and into my car! Super sweet! That girl needs a raise!
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April 2024 by Judy Whikehart
Had a good experience with the Feeders Pet Supply on State St in New Albany for grooming our male Cavapoo. It is pricey but we got the cut we wanted for our dog.
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March 2024 by Christina K. Harper
Always clean. Wide isles.
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February 2024 by Jeff Wheeler
The staff at Feeders Supply are always great! The store is clean and spacious. The dog baths are user-friendly and they have nail trimming and other services on certain days.Parking here is easiest on Sunday due to the neighboring Chick-fil-A. It's hard to get in & out on other days, especially at lunch or dinner time.
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February 2024 by Courtney Downs
Love feeder supply. My child and I love to go in and see all the animals and pretend like we are going to take them home. LoLThe only reason I didn't leave five stars is because this particular feeder supply wasn't as helpful as they usually are. Usually someone will come up and ask if we need help or want to see one of the animals, but please keep in mind that this was right before Christmas so they might have been a little busy.
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January 2024 by Thomas Hodges
They were friendly and very helpful will go back
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January 2024 by Kayley Rose
I love Feeders Supply and go to this one often. Always friendly staff, easy and organized store, and healthy animals
