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March 2024 by Linda W.
Mostly we get vaccinations at this pharmacy. Most meds come in the mail from our insurance carrier. The pharmacist explained how we would need to apply for our vaccinations, and why. It was easy, even for a couple of 70ish old people. Make sure you have all of your insurance information with you when you start. It will go much smoother. We have used this pharmacy for years, and even with employee changes, they were always helpful and friendly.
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December 2023 by T H
I will say that this CVS location is a bit less horrible than the one in Sellersburg. However, not by much. I went to pick up some prescriptions and one was ready. I asked about another and was told it would be 30 minutes. I'm not sure why because I requested a refill several days earlier on both and it took days instead of the time I was told on the recording. Fine, no problem. I returned in 35 minutes to be told by a less than pleasant tech it wasn't ready yet. I understand being busy, but I'm over it taking days to get prescriptions, then having to wait when I go to pick them up. Also, it seems like they're bothered by being asked to fill prescriptions. Overall unpleasant experience every single time.
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May 2023 by Fancy Fulton-Smith
Always friendly!
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April 2023 by Jon G.
Horrible. If you use the app which they encourage you to do they do t give you any time frame of when it's going to be filled. It just say in process. So then you have to use the app and call them o get your prescription expedited. Why not have an expedite button on the app!?! So I just asked for a couple of days worth of my medicine and I would come back because they expedited my rx and said it may be an hour or two. I am very busy have multiple stressors in my life. CVS is the worst.
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December 2022 by The Blue Butterfly
I have been going to this pharmacy for many years. I would have always said this is the best pharmacy I have ever been to, but since Mark has started there I have changed my mind to believing this is now the WORST pharmacy I have ever been to. The phone is never answered, he is rude and has poor customer service skills.This pharmacy opens late and closes early too.I have been there to pick up my prescriptions and on multiple occasions have asked if I could purchase another item at the same time and he refuses saying he just doesn’t have time. Even if it is an over the counter medication. If he is ringing up my prescriptions anyway, I don’t understand how he cannot have time to ring up my Tylenol as well. He always tells me to go make that purchase at the front of the store. The loss of Gary and hiring Mark has been the biggest mistake this CVS has ever made. I’ve had enough and I’m changing pharmacies immediately.
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October 2022 by Nin Shino
Closing early. It's all ways hard to get off work to try a get my meds because the decide to close early and now closing even earlier.
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November 2021 by Rachel Mathis
I use to thoroughly enjoy this CVS location, so much so our family would pay a higher price on most all of our medicines because of the care our family was shown by pharmacist, Gary. However, Gary has since left, and his departure was surely the loss of CVS. The pharmacist that has since replaced Gary is Mark. Every encounter my family and I have shared with him has been unpleasant. On several occasions with my children in tow I would pick up my medicine, my children would try to engage him in conversation, and nothing, nor would he even greet me at any encounter. The most troubling occasions involved September 3rd, I arrived prior to 9:00 am (the time the pharmacy is suppose to have opened) to pick up my medicine. 9:00 rolls around, no sign of the pharmacist, though the technician is there, she informs us she is unable to unlock the gate. She sits there phoning Mark, who casually strolls in at 9:07, no apologies, nothing. In fact he comes in, arranges all his belongings, and then begins to take the customers that have been waiting. The lady waiting in line with me informed me this has happened to her on several occasions, with Mark. Another instance, I arrived at the store on October 4th to find they are closed that day, there was no prior notification this closure was set to happen. Finally, on November 2nd I return to get my annual flu shot. I am turned away by Mark stating I must have an appointment. I push back, he said there is no other way than with an appointment. My husband then phoned the CVS, down the street, whom informed us appointments are recommended for supply purposes but not required. I also phoned the CVS in the Target at Waterford and was informed of the very same thing, that vaccines do not require appointments. It is a shame Mark is a part of this organization and has torn away what Gary worked so hard to build. Please save yourself the trouble and find somewhere else to go. CVS is often higher in prescription cost, and with this lack of care there is not a reason one to waste your time or money.
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October 2021 by Moth Man
Closing early. It's all ways hard to get off work to try a get my meds because the decide to close early and now closing even earlier.
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August 2021 by Shamora Compton
Always fast and willing to help
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June 2021 by Lori K
This pharmacy will short you on your meds. They constantly did it to me! And they never answer the phone
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April 2021 by Patricia Montgomery
Experienced very bad communication regarding my daughters meds. Ended up going to CVS in Target on State St. Never again
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November 2020 by Nathan Hedrick
This pharmacy is a complete joke. Your prescription will be ready in double the amount of time they tell you. I’m pretty sure everyone in the pharmacy is completely incompetent. I would not recommend going to this store for anything. Unless you’re looking for unacceptable customer service. Horrible.
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November 2020 by Julie Spooner
The staff and Pharmacist are very knowledgeable, friendly and helpful!
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March 2020 by Becky Brown
Great service
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February 2020 by Duane A.
The worst pharmacy ever! Rude pharmacist, rude pharmacy techs and a blatant disregard for the law. Hipaa violations all over the place. I will never go back to CVS.