“The agent I spoke with was super helpful, he got me great quotes, his follow through was on point and he was very nice and knowledgeable. Will recommend to anyone looking for insurance”
9AM - 5PM
3417 Grant Line Rd #150, New Albany“They go above and beyond. Very happy I chose Bob. I've also recommended other family members to him and they are pleased as well. Thank you for such great service.”
“I have been with Theresa and her staff for maybe 12 yrs. Best insurance experience I have ever had. She’s honest, and always there to help. Her staff is also just as willing to help. Great experience!! Thank you Theresa!”
“From the first day I contacted this insurance company, I felt a lot of interest on their part in offering me a good plan for my family, and Thank God I was not wrong, today I feel that it was a good decision to have chosen them. Jessica has been excellent, attentive, kind and demonstrated to have 100% knowledge of all the plans, she was always attentive to offering us the best family package and activating all the discounts for which we could qualify, she was there until the last moment, explaining everything to us. system and applications that we had to install on our cell phone and thus have everything at hand. I recommend it 100%”
8:30AM - 5PM
3010 Charlestown Crossing Way, New Albany“I would like to express my gratitude to my insurance agent, Landon Samuel, and his team for their outstanding service after a recent fire at my home. Despite my lengthy review, I still cannot fully express how thankful I am for their help. Within minutes of my call, Landon had arranged for a trustworthy restoration team to meet me within the hour. I was shaken after experiencing a house fire, but Landon handled my call and questions gracefully, patiently, and professionally. He explained everything thoroughly, sometimes repeating himself due to my lack of sleep, and left me with a sense of calmness, knowing that I was in good hands. Landon has continued to provide updates and responds to my questions promptly through text or phone. If you ever need insurance assistance, I highly recommend Landon Samuel and his team, Ashley and Jessica.”
“Contact them before making any insurance decisions. I've delt with various insurance providers and not had any super negative experience. However until I contacted Countryside I just assumed it was a non personal transaction between insurer and insured. The entire staff has been personal, professional and very attentive. I was explained options and fees in a way that let me make the best decision for my family. I was shown areas in previous coverage that needed attention and how they could affect my family in a loss. Call whatever agency you choose but you'd be foolish to not include Susan and her team in the conversation.”