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September 2020 by Walter Chaja
Purchased camper in 2018 , under 22k. After hooking up at campground, found out we had (4) water leaks. One was a lot and bad. Water saturated the carpet, from outside shower leaking inside . I managed to tighten fittings and worked . If was tested prior, may have leaked. Could not fix leak behind toilet. Contacted Rick @ Moores Trailer and was told needed new toilet due to bad seal. Was told he would.have to order , then come to Campground to fix, where Rick dropped off , after purchasing. No return calls. Never spoke to Rick again. Avoidance was now being played. They done got my cash and still have a leaky toilet. I do believe Moores did the plumbing on this camper and not the Manufacturer. Will not ever trust this business again . 21,397, was purchase price and couldn't even get toilet honored under warranty. Truly A Dishonest Business.
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March 2020 by Gary Olinger
Great people
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December 2019 by Kasey Trocke
Brian and staff were super helpful and made sure we had everything that we needed before we left the property. Would definitely NOT make the long drive out again for another trailer purchase.
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September 2019 by Ariel Askren
Great selection and customer service!
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July 2019 by Jon Derek
Good friendly service, good quality work, they will treat u like family. I'm taking my old Hi-Lo camper to them. They are willing to look at it, see what it will take to fix the problems and put custom work into for me.
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June 2019 by Amy 'Hartman' Rainey
Great experience purchasing our first RV. Very quick and informative. Responsive to calls and questions. Great TV.
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April 2019 by James Manges
A place with a good built trailer friendly staff that will help you with your trailer needs
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February 2019 by Richard Heiman
Nice Looking Inventory
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December 2018 by deere3321
Great people to deal. Highly recommended.
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September 2018 by Bryce Whelchel
Moore trailer is very bad with customer service....rv started falling apart on the first trip...had a whole page of repairs it needed when I returned..they had it 7 weeks !!!!! N didn't do repairs.... Contacted Brian Moore (owner) for help ...he said he'd take care of it .. NOT !!!! Once he knew my number he ignored me. RIck the salesman is no better. Had to contact gulf stream customer service to get help ... We will see how this works.. Made appointment with a independent repair shop ... Soo not happy with Moore ...don't recommend purchasing from them ... Moore trailers aka (pos)......
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September 2018 by Sarah Southern
I wouldn't recommend Rick or Moore Custom Trailers at all. We had a few minor issues except for the back window that was a little bigger issue but nothing that couldn't have taken more than a couple of hours. We kept getting the run around this has been going on since June of this year a month after we bought it. He was either not in or promised to fix the problems only to have to pick it up and bring it back 4 times. He has a lot of excuses and is never around. He also said he would reimburse us for gas since we took it there 4 times. But of course he wasn't around when we picked it up. I think he is very shady and not a man of his word. Don't buy from this place.
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May 2018 by regan shea
The employees at Moore's are wonderful. Very knowledgeable, helpful and always go the extra mile! Great to do business with and I highly recommend their dealership.
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April 2018 by Bob FitzSimmons
Great dealership and staff. Rick is very knowledgeable and a great person to work with. Their prices are fantastic! I highly recommend this dealership.
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January 2018 by Dave Brawley
Moore Custom Trailers was excellent to work with. Its not a big huge dealer, but instead, they can do anything you desire to your trailer. They have alot of options that can be added on top of the manufacturers models. The sales staff is excellent.. The owner, Brian McKibben called me several times and was very helpful making sure I was happy with my ATC Toy Hauler.
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October 2017 by Mrs Jimmie Wright
The very best of the best Rick treats you like family and Reanea is always on point.... Moore&Moore Custom is anAmazing place !!!!!:)
