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June 2024 by Doretta West
The store is looking good. Keep up the good work. Nappanee store.
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June 2024 by Tiffany S Mechling
Love the new renovations!
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May 2024 by Austin Borkholder
Honestly if this place really wants the management that is there that is just sad. I had to wait almost 20mins to get my 1 item while I had to stand in line to listen how she feels about her employees cussing. I'm sorry I'm a manager and that was so unprofessional. I wouldn't want to work for her either no wonder nappanee can't have any consistent employees management is failing and she is literally blaming everybody in front of customers.
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February 2024 by Lovelyy V
By far the cleanest Dollar General I’ve seen. The employees were friendly and helpful. They have fresh produce in a small area which I did like. Very organized store compare to other DGs. They have self checkout as well. ?
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December 2023 by Cindi Bradley
Really dirty & cluttered. Laid out wrong. Out of the few items I needed. I won't be shopping here again. I'll shop in Goshen from now on.
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November 2023 by Samantha Walton
They never have anything
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September 2023 by Nate James
This dollar general has not been remodeled yet, but the people are great! Really nice staff, they just need an improved store layout.
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August 2023 by Kennedy Lamb
thought I was stealing cause I put my phone in my pocket ??
Cops were called bruh
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June 2023 by Austin Wick
It’s sad that the employees have to deal with impatient older ppl from age around 35 to maybe around 59 ish and I would also help that if maybe sometimes the other customers that come here won’t be so self-centered and be lazy about using the self check out or understand that sometimes maybe the employees are doing their best but they just want their way but they’re not kids so they should just grow up and understand which I’m proud of the employees having to deal with GROWN adults that act like kids when they don’t get their way there’s a martin’s right across the road if you want someone to do your own stuff and have it your own way go over there but to be fair there are some customers that are nice that I have seen and they feel bad that some of the other employees that work there have to deal with people like that but also people don’t understand that the employees there they have the right to straight up just trust pass you will not serve you because if you don’t to argue with them I’ve heard that they can refuse your service and tell you that your trust pastBecause of people acting like kids instead of being an adult and saying OK
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June 2023 by Jade Cornett
Very unprofessional people who work here. Very unsafe and unclean environment. Stock carts are always out and In the way making it very hard to find anything. When employees are asked questions they get crappie like they think it's someone else Job and not theirs to help you. The few times I have tried to call I've just heard beeping like their phones aren't on. Store needs a good leader to clean it up and take charge or they need to just shut down its a joke of a store
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June 2023 by Sammi Rose
Called the store to talk to a manager and was screamed at about another person's issue that had happened in the store I couldn't get a word in and then was hung up on. Called again and was hung up on. This store is very unclean can't even get a cart up any aisle. I won't be shopping at this store again and I have told a lot of people about my experience and they said they will avoid this DG with all cost as well. Very unprofessional people who work here!
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June 2023 by Yovan Soto-Perez
The store looks ALOT better since the new manager took over, especially considering that I've only seen the same 3 people working there you can tell they are extremely short staffed, I feel bad for all 3 of them because they have to stock that entire store alone while trying to assist customers and most of the customers I've witnessed purposely give them attitude for things that are out of their control they shouldn't have to catch attitude and be called names because some customers dont know how to press the pay now button on a self checkout and select cash or card the instructions are posted all over their self register and its just commen sense not to bring yourselfs or your children into a public place with no shirts or shoes and it's not their fault they only have 3 employees I think the other customers should learn a little patience and have some understanding that not everybody gets to sit at home and live off their husband's/wifes or social security not to mention the fact that for some reason the customers of Nappanee go out of their way to make someone's day bad I've never seen employess get treated so poorly as I have at the stores in nappanee I feel bad everytime I go In there and hear what the customers say SMH.
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June 2023 by Cornett Fam
If your staff could take a better approach towards customers, then your customers wouldn't retaliate against your staff after them being aggressive towards the customers. Let alone my children being put in a hostile environment due to your staffs lack of customer service skills. The store lacks a proper leader.
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June 2023 by Tanner Grove
The place is ALWAYS a mess...i will sayvas of lately it IS getting a little better but now the workers need to learn how to use the cash registers. There self checkouts suck and some people don't know how to use.
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June 2023 by stealy solar
thought I was stealing cause I put my phone in my pocket ??Cops were called bruh
