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July 2024 by Jennie Sazhneva
I like CVS in Nappanee! Always clean and good organized. Molly is the best! She is always friendly and helpful!!
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July 2024 by Bert Hochstetler
This CVS is one of the best. Always clean and everything in order. Everyone is always helpful and friendly.
Have yet to find one that is like the Nappanee location. They believe in customer service.
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April 2024 by Gary Dodwell
This CVS used to be my go to for all my health / medical needs. over the last year or so. I have needed urgent medications on multiple occasions and on arrival found that the pharmacy is CLOSED!. Not only is it closed all day SATURDAY, SUNDAY & MONDAY. But they are only open 10am - 6pm. What they also fail to mention they take a solid lunch hour to boot. Staff do not stagger their breaks so the pharmacy closes again for that hour!. my last two visits within the allocated open times they were shuttered due to lack of staff meaning i had to scramble and drive miles to other pharmacies to get what was needed. - In addition to this. floor staff on site are more willing to stand outside and have a smoke. or watch patrons use the self service counter than lift a finger. - Other branches are not like this. Come on CVS fix this ! - You've lost a customer.
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April 2024 by Grace Failmezger
Can't say enough good things about Sarah and Ajanta in the pharmacy! Both went above and beyond in customer service to make sure my husband and I were able to get all our medicine before a big trip. And we are over 800 miles from home!
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December 2023 by VIVIAN LaVine
The pharmacy hours are terrible
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October 2023 by Rodney Fehr
No Drive through due to lack of staff. Just had a knee replacement done a week ago, (walking is difficult) Poor excuse considering there was only 2 other customers in the whole store with zero in Pharmacy. You guys need to step it up, work together, something !
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October 2023 by Sammy Tobias
My grandma had a major trauma and needed antibiotics and the pharmacy was closed during open hours. My mom went back today to get the antibiotics and was told they weren’t ready, they had all day to fill it. Then told my mom who was just trying to get antibiotics that my grandma needed asap that she was wasting the pharmacy’s time. Hire the people you need, get the work done, and stop being rude and inconsiderate to customers.
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August 2023 by April
Everyone here CVS is really nice and helpfull they always have good deals especially if you go to the app or have your CVS card I've never had a problem with the pharmacy they are a little slow with prescriptions but if you go on your app and expedite the prescription they make it immediately like a lot of places who are understaffed you just have to be patient it takes time
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August 2023 by Judith Mitchell
Waited over 30 minutes for someone to pick up the phone in the pharmacy during business hours, hung up because no one answered.
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March 2023 by Jackie Lynch
Mark and Nicole are phenomenal, they keep our Nappanee store intact!!!5 Stars all the way
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March 2023 by Jess Bee
I went in on a Sunday, pharmacy was closed but I needed something over the counter that was locked up. The most sweet, kind, helpful woman working there helped me out. Thank you if you see this ?
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February 2023 by April Lewis
Everyone here CVS is really nice and helpfull they always have good deals especially if you go to the app or have your CVS card I've never had a problem with the pharmacy they are a little slow with prescriptions but if you go on your app and expedite the prescription they make it immediately like a lot of places who are understaffed you just have to be patient it takes time
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December 2022 by James Vandermark
My concern is the pharmacy. Prior to covid, it preformed poorly. I stuck with it during covid, but the performance slid down hill quickly. The current performance continues to slide. The periodically close during posted hours, making picking up medication difficult. "They" say they are poorly staffed. It is one excuse after another for not operating efficiently. They do not assume ownership of their issue, and therefore, do nothing to rectify the problem. Customer service is not a priority.
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December 2022 by Joshua Gawthrop
Napanee, IN CVSTreated as a seeker for filling uncontrolled prescribed meds. Closed random days through the week and can’t put a sign on the window. Their window gate has been broken for months so they look closed even when they’re not! Waited 20 minutes yesterday before calling the store and apparently it takes a pharmacist to write a “closed” note. Today their “computer system is down!” They don’t care if you get your meds but don’t pick them up and they put them right back. No winning here.
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November 2022 by Julie Mellinger
Nappanee, Indiana CVS WAS GREAT. SYRACUSE, INDIANA NOT SO MUCH.
