“Always friendly staff! Got some good advice for car loans and opening a credit line. They also offer a service to sit down with students to go over options for banking. I just really appreciate the community-feel of this place. Also, this bank is linked with Lafayette Bank and Trust, which is good news for a Purdue West Lafayette student like me who needs to make deposits on the go while I'm away at school.”
“We went to the bank, and we were greeted instantly. I hand my mom with me, and she uses a walker. The representative, Mr. Bussey, was extraordinary helpful. He helped us righr away, and made us feel welcome right away. We did a simple transaction, but it was his willingness to answer all of our questions. Often times you feel rushed, but we never felt that way. His customer service was genuine and sincere. That is so important, especially when it comes to money. Thank you so much for the help, and if you're looking for a good branch, you definitely won't be disappointed.?”
“Friendly, knowledgeable staff. Professional in appearance, attitude and how they carry themselves, conduct business. Always willing to help, take time to listen to their customers and answer questions, explain procedures and seem to enjoy their jobs.”
“Kiara made my husband and I a bank account recently and we had the absolute best experience. She was so kind and helpful. I cannot say enough good things about her. She went above and beyond for us. Whatever this bank is paying her it isn't enough she deserves the world!”
“Amazing Customer Service! Candice and David were an amazing help when I called and then shortly came in to help with issues with my account! Candice was great over the phone and David had great compassion and was super detailed with helping me sort it all out.They definitely deserve a recognition shout out! Keep doing amazing things!”
“I needed help with my frozen account. After playing phone tag for a whole day with customer support and the legal department I went to the Munster branch for help. Cinthia Chavez went above and beyond. She helped me get a hold of people and straighten the whole thing out. Best customer service ever. I highly recommend this personal banker”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”