Used Cars in Muncie, IN

“Worked with Scott today, he was pretty awesome, the entire process was very easy,quick, and am happy with my purchase. Will definitely come here in the future and highly recommend!”

“Very good place laid all cards out on table. Joey was very good told him price range i wanted to stay around and he worked with us and got me in a car to drive back and forth to Muncie to do my job. Highly recommend and appreciate what they did.”

“I should've wrote this review months ago, but I suppose waiting also adds to my conviction. May of 2024 my first car finally quit and I was of course in need of a new vehicle. After doing some research as to reputable car sales in the area, I settled on K & R. A few days after my car quit, a friend and I went to K & R, checked out a mazda they had on the lot, and I was sold.

Looking back, I should have taken more time to think and look at the car, but I was also desperate to have a car. That day we filled out the paperwork and I took the mazda home. I personally got the warranty through the bank for the mazda as well.

Unfortunately, the month I owned the mazda was a rough one, with probably only being able to sort of drive it for two weeks, due to it being in and out of the shop for some stuttering I hadn't noticed on my test drive. The final time it was in the shop, the mechanic got back to me and told me the whole engine needed replaced due to the oil being practically sludge in the vehicle. The warranty wouldn't cover anything this big. I was absolutely devastated, because again I'd only had this vehicle for a brief time.

I'm sure with this bad experience, you're wondering why its a five star review. Well, throughout this ordeal, I'd been on contact with K & R, and they'd recommend mechanics I could check out and just in general were apologetic due to the car not being how it had seemed.

When I was told that the car needed a whole new engine, I contacted K & R, and asked if there was something we could do, because the issue with the car had not been my fault, it had been something from probably even before K & R had the vehicle (the mechanic had said it must've gone without an oil change for a very very long time). I asked if there was any possibility that I could transfer my loan from the mazda, to a different vehicle on their lot. They had said they would need some time to think and they would get back to me to see if there was anything they could do.

Not long after, we get into touch again, and she says something along the lines of "I thought about it, and thought about how if I was in your shoes, I would be upset too." I haven't forgotten that months later, because I feel most businesses struggle to show empathy. Anyways, she agreed that we could figure out a new car situation, and told me about a few cars on their lot that were of similar price to the mazda. A few days later, I came by to look at a buick she had mentioned, and I enjoyed the test drive but had concerns about the wheel bearings. She was more than willing to have her mechanic look at them and even got them replaced. A few days later, I drove off the lot with the buick, and the loan was applied to the buick. I got a refund for the mazda' warranty (a lot of good it was anyways), that was applied to my loan, and here we are now.

I've had little to no issues with the buick, and I still love it as much as when I first test drove it. It's taken me on several hour drives without a hitch, and it's probably the first car I can say has eased my car anxieties due to how reliable it is.

While the first car I got from K & R was a disaster, their response to the situation has left me eternally grateful. I just say if you go there to check out a vehicle, maybe bring your own mechanic to check out the car (like I should've done haha.) I have a lot of gratitude and appreciation for K & R for helping me get a vehicle that has served me thus far.”

“Awesome staff. Super helpful finding the right vehicle for me, and kept me informed through the whole process of buying a vehicle. Highly recommend giving them a try.”

“The process of getting a car today was super easy and I want to give a special shout out to Brandon at the MUNCIE store! He was so super helpful and listened to my wants and needs and got me into the vehicle that was perfect for me! If you’re someone like me with not so good credit, starting your life over, have a good job and need a car to get you around instead of paying a million dollars for Uber or Lyft, then JD Byrider is the place you need to go! They do things as fast as possible too, by the way…they know that your time is just as important as theirs!”

“Devin at Oak Motors made my experience painless and very easy! He was very helpful I. Helping me figure out what would be best for me and my situation while still getting me the car I wanted!”

“I Really Needed A Vehicle To Get Back And Forth To Work And I Have 3 Kids, And My Prior Vehicle Was Literally On It's Last Life And The Cost Of Fixing It Up Was A Cost Of Something New. So This Was The Last Stop Among Many That Day And Let's Just Say I'm Glad We Decided To Come Here!! They Are Awesome. Heather Was AMAZING!!! ???”

“Had a great experience buying a first car for my son there. Easy to work with, helped me find a car that fit my son's budget, and even split cost of only concern with the car. Much appreciated. Give Allan and Todd a look.”

“Took my son here to shop his vehicle to purchase on his own.
We went here because I knew the dealer personally because my parents have delta with Scott for many years & vehicles.
Scott was very helpful with the showing us the vehicle my son was interested in & very informed on the vehicle & explained all the features.
When my son said he was interested so helped talk to our credit union because he knew the loan officer that we have delt with in the past. He was able to help us get the loan in my son's name by himself.
That was a big step for a young male of 25 yrs old.
So if your in the market for a nice used vehicle gently used & we'll taken care of Scott Richard's is the man you want to see. Tell him I (Rick Wolf) sent you his way.”

“I bought a used side x side from Don I had a few issues with it where I had to take it back and get it worked on. Don was great fixed my issues and took care of everything just like he said he would. Super nice people that take care of the customer. I really do appreciate you guys.”

“Grant worked got me a great deal and a payment plan I was hoping for, even though I thought I wouldn't even qualify.
Description of the car was spot on.
I'm incredibly happy with the vehicle and the total outcome, and would highly recommend Grant at Car Cove to anyone.”

“Jerry is a great guy! I’ve known him for 8+ years and he has always been a man of his word. I bought an 04 GMC Sierra from him and I am very pleased! SSSauto is a great place to buy a nice reliable vehicle. 10/10 recommendation”

“Steve Roberts was amazing! Very knowledgeable and incredibly helpful salesman. He made the process of buying our new Honda simple and easy. Would definitely recommend!”

“This is now the second car I’ve gotten from Ryan’s auto sales. Always a pleasure coming and talking with Ryan. He took the time to go through all the ins and outs of the car and engine. Was very knowledgeable about the car and its engine. Will do business here again in the future.”

“We bought our cart there last week and had a few questions. Greg got back to me within minutes. The buying experience was easy and the selection was large. Prices were better than other dealers and I liked them being local. I’d definitely buy from them again!”