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May 2024 by Jacob Deweese
Do not go here I would give them 0 stars if I could, I have a 2022 mustang gt and my engine is ticking because they did not put enough oil in my vehicle. They will not admit their mistake and fix the problem. Now I am dealing with a $40,000+ car with a ticking noise from the engine.
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May 2024 by Brian Hill
All I heard is we only have 3 techs... I've worked in garages changing oil & tires, doesn't take 1.5 hrs to complete a simple task. Poor training from Ford
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April 2024 by Amber Hummel Barnard
If something on your car needs replaced, I would call around to see if you can get it replaced elsewhere for less cost; when they inspected my car and told me I need new brakes, they told me it would cost $500. I went to another place that said it would cost $300. Also their oil change with inspection was $95.
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February 2024 by Beth Lloyd
It wouldn't be so bad if they would actually put the bolt on my undercarriage back up this time around that I had it done, they didn't and it broke off.
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February 2024 by Troy Withers
I called Greg Hubler Ford about getting an oil change and transmission service, they said to take it to Quick Lane. I didn't plan a ride because it should have been fairly quick, 5 hours later it was finally done.
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October 2023 by Edgardo Lucero
Very good service in changing the brakes, they don't adjust the tires well for a little and I get the tires out of my car
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August 2023 by Nathan Watterson
I brought my car in on June 2nd for routine servicing at the Quick Lane. I paid $100 for an oil/filter change, tire balancing and rotation, and a multipoint inspection. I waited at the dealership for 1 hour 15 minutes and had what appeared to be a relatively good experience. When I got home, I noticed that my tires had not been rotated because I have one wheel that has a couple scratches and it was in the same place as before. I thought they simply forgot the rotation and balancing obviously since the tire had not been removed. I the went to check the oil dip stick and to my surprise the oil was still dark and dirty looking, but slightly lighter than it had been previously. They had obviously added oil because it was significantly overfull. I had to change the oil myself the next day because it was the weekend and they were not open until Monday. I measured the drained oil and found that it was roughly a quart and a half overfull. I checked the dipstick a few day before I took it in and it was a little low. I spent two weeks afterwards trying to get in touch with the service manager or anyone would care to hear of my experience. The service employee I spoke to on multiple occasions was very rude and obviously had no desire to help me. When I finally got to speak to the manager, he admitted his best mechanic forgot to rotate my tires. He couldn't say for certain if the oil was changed or not. This was an absolute waste of time and money. I really don't think that they did anything to my car when it was there other than add a couple quarts of oil. This is absolutely not the place to take your car for servicing! I have to really wonder if this is just their standard business practice for servicing vehicles. I will never be returning to this dealership or any other Hubler Dealership again!Services: Tires
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July 2023 by Tim Monks
Had an oil change there, when I got home I was reading the receipt and saw I got charged for 6 qts of oil. The manual says it only holds 4.5qts. Male sure you check your receipt if you go there!
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July 2023 by Ivy Howells
Waited 2 hours and still were done. Had to have my husband come pick me up and take me back to work so I didn’t miss the rest of the day. Ugavw me 10$ discountService: Oil change
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June 2023 by Roni Smith Yeagy Hendrick
This place was GREAT! I don’t mean with the repairs that they done excellent work on but their staff was really NICE helpful and supportive! I had to have major repairs to the front wheel and hub and they completely went above and beyond! I would definitely recommend this place and especially Parker! He was the BEST
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June 2023 by victoria stevens
I would ? recommend Quick Lane in Muncie to anyone and everyone! It was my first visit today. I was a walk-in oil change. They got me in right away. Staff were friendly, respectful and professional. In 25 minutes they had me on the road. They did a system check, topped off my fluids, and gave me a free carwash. There were a couple items on my car report that I need to address, but they did not pressure me to buy anything additional. No more subpar service at other places! Quick Lane will continue to have my business for many years to come! Thank you!Services: Wheel alignment
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June 2023 by Daniel Lankford
These guys are so great. Fast, quick, haha "quick lane" very friendly, always upfront and even show you what's wrong. I highly recommend them. They even have free Starbucks, and you get a free car wash. Why not come? Lol
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April 2023 by Tim Hunkler
Processed a battery exchange under warranty for me. They had to work hard to get Motorcraft approval of the exchange, but did not complain and came through for me! Really appreciate their service.
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March 2023 by kent jenkins
I took my Hyundai Tucson hybrid that only had 8000 miles on it for a oil change. It did not take Long for service. But After that I drove to the south side of town with no problems but within 5 minutes of driving the check engine light came on I called quick lane 10 minutes before they closed .they had to send out some technicians to which they found the oil filter was not tight which they changed the filter and drained the remaining oil (about a half quart) and put all new oil I'm I just hoping that there was not damage done that can't be seen
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March 2023 by Sonseerae Utley
I liked going here everyone was amazing. The last time I got my tires rotated my socket for my locking lug nuts was not placed back in my truck.Services: Tires
