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May 2024 by K W
Honestly if I could give a negative I would. This place had my instruments for months for overhauls and cleanings. When I finally got them back its clear they were barely cleaned and one has an issue that needs resolved. Never again.Update: After my initial review Q&F reached out. The gentleman I spoke with truly seemed to care about my experience and wanted to set things right as much as possible. I took one of the instruments back, which they cleaned again and did some additional work on, all free of charge. It now looks and plays great! I will leave the initial review, but am updating my score to reflect the follow up. To listen to my concerns, make improvements based on them, and the desire to make things right goes a long way, and now, I WILL again. :)
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April 2024 by Kyle Martin
Good service
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December 2023 by Mark Knipp
I love to store and it has a little of different things to choose from so I recommend it to everyone
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November 2023 by Bun Bun
They're always helpful with any of my instrument problems. Awesome services!!!!
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September 2023 by Kris
Great customer service and so happy they have Saturday hours. I found a music stand and some sheet music and the clerk was extremely friendly and helpful. Thank you!
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February 2023 by alvena newton
Great people great service
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February 2022 by Susan Waymire
Not at all a fan. Had to take kiddos flute in three times in a year a a half. Last time they replaced all the pads, oiled it replaced corks, etc. That was maybe 3 months ago. Went bad again. School sent it to a different shop and fou d out none of the pads had been replaced, corks were imitation and that it appeared no work had been done on it at all. Sad. Apparently they used to be good before they were bought out by a firm from Chicago. I guess if you need books or supplies they are okay, but I would not trust them with repairs.
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December 2021 by Nathan Edwards
Really helpful and knowledgeable. Offered some good options for getting my used euphonium in good condition, and a good referral for fixing a pickup in my guitar.
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October 2020 by Kelley Robert
the quality of the musicians who plays it
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August 2020 by Jonathan House
Very nice staff ok prices. Very good stock of av stuff
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July 2020 by Herb Denney
Great service and advise!
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March 2020 by Rick Williams
This store stocks almost anything my band students ever needed. If they don't stock it, they get it in like 2 or 3 days. Very friendly people, and they don't overcharge like some other music stores in central Indiana.
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March 2020 by Ronda Ann Clark
Meticulous work! Excellent customer service! Great experience Thanks Dave and Matt
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February 2020 by Magic Koopa T.
Great place for a musician, people are nice and they know there stuff. My only complain is that it could be open longer.
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September 2019 by Rebecca Reese Dorn
Charged me $10.00 to solder a brace on my tuba. Ummm- nope. Not going to comeback here for minor repair work. Will find another place. Nope. Lost my business.