Mattress Firm Muncie II is a store dedicated to helping customers find the best sleep solutions. The staff, including employees like Josh, Jay, and Aj, are knowledgeable, friendly, and committed to providing excellent customer service. Customers appreciate that staff take the time to explain features, answer questions, and help find the right mattress without pressure. The store offers a wide selection of top brands such as Sealy, Tempur-Pedic, and Serta, often at great prices. Customers also enjoy the confidence of the Love Your Mattress Guarantee® and the 120 Night Sleep Trial®, ensuring satisfaction with their purchase. Many reviews highlight the helpfulness, patience, and integrity of the employees, making the shopping experience smooth and easy. Overall, Mattress Firm Muncie II is praised for its great deals, friendly service, and dedication to helping each customer find the perfect mattress for a good night's sleep.
I am so thankful for Josh and Mike at the Muncie location for taking excellent care of us. We hit a few bumps in the road purchasing 2 mattresses, but Josh and Mike fixed everything. They went above and beyond! Excellent customer service and care.
November 2025
Great deals an very good prices.the sales lady helped me through the whole process and was very friendly an polite.ill be doing more business with them.
November 2025
Went in to Mattress Firm on Marleon Drive in Muncie for 1 thing and got exactly what I needed. Customer service was excellent. Josh was super chill, friendly, and helped me get what I was looking for quickly. 10/10 will go to this Mattress Firm from now on.
