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February 2024 by E. Scott Johnson
I can spend all day in here I get all my diy supplies here the employees are very helpful, prices are low quality is high
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January 2024 by Erin Reine (ZombieKitten)
Everyone I have interacted with here has been incredibly helpful and friendly! I come here for every single one of my project needs, and have never been disappointed!
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January 2024 by Lori Breen
Probably the MOST horrible store for customer service. I went in to get some paving stones for outside my back door. Got a cart and went into the store. Every employee in there refused to make eye contact so they wouldn't get roped into helping me. FINALLY got some kid standing at a computer to at least acknowledge me and asked him where the pavers were. He said outside and gave me directions, but didn't offer to help me. I asked if anyone was outside who could help. He replied, "Should be". and went back to his computer. Didn't offer to help. didn't offer to call anyone, nothing. Finally got what I needed loaded BY MYSELF, went back by the kid and told him (as I was gasping for breath from hauling pea gravel into my cart) no one was back there. An older woman (probably late 60s to early 70s) was the ONLY person to ask if I needed help loading to gravel into the trunk of my car. I told her no, but that they needed the hire people willing to help customers (I'm 57 myself) with heavy stuff. Do better, Muncie Lowes. Lafayette, IN Lowes has you beat by a mile!
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January 2024 by Jared Henry
Great store
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January 2024 by Sterling Smith
This is my place. I shop I always have a good shopping experience and always have a good time talking to all of the well trained staff there. Very well quality product's. And love having a good time with them! And many laugh's. Love this place. Sterling!
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January 2024 by Douglas Pemberton
I've been working on my house for a year spending thousands of dollars on materials the people that know my face anyway I went there today to buy a drill bit and some connectors for wiring and I noticed some blinds in a garbage can down this aisle and I ask an associate if I could have them they were in the trash and he said I have to ask someone else and he did then then he said I have to ask Branson I think that was his name he said I could have them the homeowner that brought them in didn't even buy them at Lowe's anyway I put them in a cart I was checking out and this kid that's helped me many times before ask me if I was going to buy them I said no that Branson said I could have them they were in the trash he totally disrespected me he said he had to make sure and I told him that Branson said I could have them they were in the garbage and they weren't even from Lowe's to begin with and I got mad ask him if he thought I was going to steal them he could take them out of my cart and keep them anyway I'm never shopping there again they're totally disrespectful to people
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December 2023 by Jerry Bowling
I get most of my tools, lumber, drywall, etc from there. They usually have everything in stock and I don't have a problem finding it. Sometimes hard to find an employee to help but that is rare when I need it.
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November 2023 by Joe Barrett
Needed some lumber. Had to dig through a pile but found a really good piece after about 10 minutes.Reasonably priced considering the prices everywhere has jumped up.
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November 2023 by Blake Holland
Went to get bathtub and kitchen faucets. Not many selections of two handled bathtub faucets on shelves, at least at the Muncie Indiana store. Some people don't want or like the single valve water turn on or adjustment. Probably should have more selections on shelves.
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October 2023 by Jennifer “Jenny” Reichert
Lowe's is a pretty good store for all home improvement needs. The only reason I didn't give it 5 stars is because, when it comes to getting any help, you either can't find anyone or you can't get the staff to stop hovering asking if you need some help. Otherwise the store is clean and fairly well laid out when it comes to finding what you need.
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October 2023 by Deborah Conder
Always good service and helpful. Usually always have what I need and some things I dont.
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September 2023 by Sue A. Barr Sanders
Everyone we talked to was so kind and helpful, whether we ended up buying or not, they were glad to help!
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September 2023 by Dan Basinger
They don't have a very good selection of drywall mud. Very limited compared to Menards.
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September 2023 by York Paranormal
I paid about 3500 for a fridge, washer and dryer. The sales person was awesome! However the delivery team broken my brand new tv on the wall bringing the fridge in didn’t say anything to anyone then left. I have a mark on the new fridge that lines up with the tv. Called Lowe’s to complain and was told they use a third party for delivery and gave me a number basically washing their hands of the situation. That was over a month ago. I was able to submit the claim but that’s as far as it went. The number now just goes straight to voice mail regardless of when you call and no one ever calls you back. I went back into Lowe’s yesterday and talked to manager Katie she was the best! She made me a terrific deal on a riding lawn mower to make up for the damaged tv and experience I had with delivery and also made sure I would not have to go back through that delivery team again. She and Austin did wonders to rebuild my trust! I hope lowes appreciates them as much as I do for taking a horrible experience and making it so much better for me and my family! Thank you!
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August 2023 by Bee Reviews
Found what we needed. Plumbing Dept employee was friendly. Our Cashier was great. Made our task easy!! Thank you ☆☆☆☆☆
