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January 2024 by Taylor Kelsik
FedEx supposedly came to my house to deliver my package that is the replacement iPhone since I shattered the back of mine and I clearly told the Verizon claims that I didn’t need a requirement of a signature for the package but apparently a signature was required but the FedEx guy NEVER attempted to ring my doorbell or knock on my front door. I’m sorry but if you’re going to work for a company that delivers packages you need to ring the customers doorbell and knock on the door if a package requires a signature
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December 2023 by D B
I would love to know who I could reach out to in order to pass on a compliment and thank you in reference to a driver. I wasn't at home to sign for a package do to a shipping update. By the time I got to my doorbell camera she was walking down down the driveway but she heard me. I told her what happened and instead of further delaying the delivery. She said she could come back in 30 mins to redeliver when someone could get there. And she did just that. And even though it was probably a delay and inconvenience to her she was authentically nice about it.
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October 2023 by Ryan Johnson
Very helpful great staff ?
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October 2023 by Monte Troxell
In and out, very quick
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August 2023 by Walt Wigner
Fast inand out.
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July 2023 by Lindalee Upton
My FedEx couldn’t be bothered to wait until I answered my apartment door buzzer to make sure I was home. Instead they just left my medical supplies out on the sidewalk outside of my downtown apartment outer door. I’m not impressed with the service I have gotten from FedEx drivers.
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April 2023 by Darrell G
Parking and lighting is very limited. Nice staff.....very basic shipping needs.
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February 2023 by Knight67
Be nice if their drivers would stop leaving my packages in the weather. (Rain/ snow)
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February 2023 by Matthew Kissane
The employer we worked with was great. I can't remember her name..
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August 2022 by Vernon Slaven
Sent a package with 3rd day shipping and 11 days later it still hasn't arrived. Stick with ups.
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March 2022 by glenda norton
They have always been the best to work with.
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February 2022 by Loretta Barley
Very nice peopleVery helpfulExplain everything answer I had..
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December 2021 by Tom Taylor
Terrible customer service. I left a large sign on door that I was home and to ring the door bell. I have a large house but VERY loud door bell. Driver did not ring bell and left tag. I called customer service twice. I live in Swayzee and was told I could drive to Muncie, an hour away, to pick envelope up. Could barely understand agent's English. Asked for a supervisor and was told no, both times I called. I will NEVER EVER use FedEx again. Frustrated as I have been waiting for this package, knew it was coming, and made provisions so that I could get it today because I knew I would have to sign for it. Driver seemed to be in too much of a hurry and didn't want to wait for a signature. Now I have to go get it. It could have been sent by regular mail and I'd have received it with less trouble.
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October 2021 by Kandi lynn crittendon
Great customer service. Thay will always help you and they're great with answering questions if you don't understand something
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October 2021 by Austin Mosier
Unfortunately they couldn't ship my expedited package when it arrived at 9am on Saturday saying (delay closed business) it's been delayed at two different fedex locations. Like I hate the post office but they would've got it delivered faster than FedEx
