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May 2024 by Dennis Saner
Always available to help and clean facilities. Easy access.
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January 2024 by Melanie Gummer
I would give zero stars if I could. After 5 years of storing company vehicles at this facility, Trish began grossly over charging our company card that she kept on file. We switched over to sending her an ACH payment in late 2023 and she would still be hitting our credit card on top of the ACH payment. In total she stole $42,275 from 2021 to 2023. Do NOT store here and certainly don't give her any kind of credit card info. She will give you excuse after excuse as to why she hasn't had a chance to reconcile an account. There are plenty of other storage facilities to choose from in this area.
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December 2023 by Steve Schlangen Sr
The only negative is the gravel. If you are rolling anything out of the storage unit, onto a lift truck, it isn't going to work well for you.
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November 2023 by Steve Schlangen
The only negative is the gravel. If you are rolling anything out of the storage unit, onto a lift truck, it isn't going to work well for you.
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October 2023 by Stephanie McGaha
We had a great experience with Richharts Storage. They were great to work with and always very quick to respond.
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October 2023 by Caitlin Robinson
Passed Richard’s driving down 144, emailed immediately to price compare with storage facility we were using for our camper trailer. I got an email back within 24 hours. Great prices compared other facilities in the area—especially for covered RV units. Owner-Trish- is extremely friendly and very helpful! Highly recommend this facility!
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September 2023 by Sam “Jackson” Brown
I been here going on 3 years. I live in my travel trailer and come and go at all hours day and night. Staff always returns my calls or emails quickly. Trish has been wonderful! My wife passed months ago and I’ve had to change my payment methods many times along with my gate code. Would definitely recommend Richhart’s has and will be my place to keep my stuff. I couldn’t say enough good things about them.
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August 2023 by Brian Skipper
Richart's Self Storage has been excellent to work with. Facilities are secure and well taken care of. The area is well lit at night as well. If ever in need of a storage unit again, I will definitely be using them again.
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May 2023 by Andria Schaumberg
Been a customer for 3 years for our camper storage. Always super helpful and communicated well. Like any business sometimes it took 1-2 business days for a call back but 90% of the time I was able to get the owner on the first call and if I left a message a call back within a couple hours. We had a great spot and if we wanted to switch to an even better one the owner was so flexible and kept us in mind. I would definitely recommend and if we ever need to store again we will be back. Also, with all the other reviews on them over charging or auto deducting after the contract expired, it is your responsibility to know and keep your contract. We always called before our renewal to make sure everything was good and always gave permission for renewal. They NEVER took our money without our permission or knowledge. Five stars all around and great service.
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September 2022 by Kim Cahill
Owner really nice. I asked to get in before their new section opened up. Got a call ASA a unit large enough for me became free. Auto pay 1st of each month. $ varies depending on size: start at 10 x 10 up to 10x30. All units are behind coded gate: you give her the code you want & she programs in. On your unit you provide your own lock so no one else has access. Clean area & unit (as much as one can expect of a paved floor unit). No problems or issues since I started renting.
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August 2022 by Dave B
nice ? to get started on self motivation with Trisha's Help. Very comforting conversation .
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August 2022 by Spencer Coers (DH_MTB_78)
Initially our transaction with the business were favorable, but over time it became nearly impossible to communicate with them and being charged for renewals without our permission. All of this frustration ultimately led to us ending doing business with them and recommending others to avoid them as well.A few years ago I called up Richart and inquired about outdoor storage for a travel trailer, and Trish said she’d meet me at the business so I could see what sites were available. We met and I picked a spot and all seemed good. While there Trish informed me that I could pay for 12 months in advance (in lieu of monthly) and get credit for 14 months. I agreed and gave her our CC information once I got back home.That was mistake 1, Trish nor any other persons associated with Richart gave us a written contract saying I’d get credit for 14 months or to even lay out basic terms of the rental. Fast forward a year and lo and behold Richart charges us again for 12 months and doesn’t give us credit for the two additional months as promised. We never gave Trish permission to keep our CC on file nor do we have a contract saying she can auto renew a year of payment. A call is placed to Trish to see what the deal is about the additional 2 months, and she apologizes and says we’re now good for an additional 4 months. At this point we begin asking for a written contract, she says she’ll get us one. Nope, doesn’t happen.Fast forward ten months later and she charges our CC again! Repeated calls and emails are made for 3 months until we finally get a response. She tells us she’ll make a note to get it all corrected. At this point we decide enough is enough and a follow-up email is sent to Trish saying we do not give her permission to renew or charge our credit card and that we’ve paid enough to get us an additional 6 months.Guess who calls 10 months later asking if we’re going to renew? Trish only called in my estimation because she tried to charge our credit card again but it was declined due to being issued a new card.On another occasion she called me and told me utility work was being done at the facility and that my trailer needed to be moved within two days (which was the day after Thanksgiving). I find it hard to believe they only gave her two days notice. Luckily I was not on vacation.I don’t recommend doing business with this place, and if you do GET EVERYTHING IN WRITING! Is it your word against theirs. And do not let them keep your CC on file.
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June 2022 by steall smokin
nice ? to get started on self motivation with Trisha's Help. Very comforting conversation .
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April 2022 by Jon McNear
Been charged for six months after contract expired. Verbally said over the phone at the start of the contract that I would be out before that contract ended and Richhart continued to charge a monthly rate. Would not recommend.
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April 2022 by Misty Long
Awesome. They quickly fixed a size mixup and rectified the situation even though she was out of town.
