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August 2024 by Steven Clark
(Career side of things) I started working at this Lowes location in Mooreville, IN. The first few days was sitting with someone (5 of us) and doing the normal hire processes. VIdeos, setting up usernames and passwords. After that, we were instructed to come in the 4th day and do more training videos. At this point the 5 of us are coming in different times so I am alone. I get no greeting, I go in to the breakroom, then work my way out to clock in. I go to training room and start these videos. This goes on for 5 days total. I get to the point on the second day where I am doing training videos way outside of what I am hired in to do because I am getting no instructions. Reason why, is because after the first 3 days, I never seen a manager, lead, or even associate even acknowledge my existence there. I had to go start wandering around the store asking different people what I should be doing and no one can give me a answer other than to sit in the room I been sitting in. After the 4th or 5th day of coming into this room and sitting for 4 hours, I do it again and I finally get put with someone to start learning my job on the floor. But the second day I come in, I am scheduled to do this job alone. I don't know what I am doing and no one wants to help because it is not their job (Not their department). Then the day after that (I am fulfillment, pick items people buy through a app and stage for pickup), I get in, Alone again with no one to teach or help, see a order for full size windows. I find them but they are way to big for one person to pick up, and they were on a middle shelf at chest height. I once again run around the store asking for help or who can help me with no one wanting to because they are not in the same department as me. They said I needed to use power equipment to pick these items, but I have not even been trained on that yet either. I have 20 years warehouse experience, and I have no problem using the equipment, but I also know with that experience that I should not touch any of it till I am signed off on it. So I run around the store again asking around and still no help and pretty much ignored.
Wrap all this up, this store I have heard many rumors about and why it is a horrible place to work. These people in here only care about doing only what they are instructed to do, they have no laid-out plans on what to do with new hires past the first couple days. They scheduled me to be alone with no training. I really hope this is a warning to some and an eye opener to corporate that this is not how to run things.
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August 2024 by Crystal Murrieta
A very nice employee helped me today I think his name was Justin. I definitely will come back if all the other employees are as kind as he was.
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July 2024 by michael bennett
Close to home and usually have what I need
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July 2024 by Aleshia P
Good place to go for building equipment they have fair share of male and.female employees
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July 2024 by Mathew Troutt
The customer service at this lowes has always been top notch for me.
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July 2024 by Taylor Schmidt
We came in for Milwaukee tools but couldn’t find them. We ran into Kevin and asked him. He told us they didn’t sell them at their store but told us who does and even looked it up to make sure he was correct. He was very friendly and let us know that Dewalt in his opinion was right up there with Milwaukee. We’re set on Milwaukee so we decided to go to Ace because he said whenever Lowe’s doesn’t have something, he goes to Ace and they’re always knowledgeable of their products. Kevin needs a raise!! His name tag said 3 year service star award, a sales associate, and Tool World!
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July 2024 by Anita Huizenga
My Mom and I went here to find an area rug for my living room. We were able to find a rug, but we did so without help. It would have been nice if we had help, but no one was available to help us
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July 2024 by David Voorhies
Love the military discount
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June 2024 by Kevin C
Trash company that doesn't stand behind the products they sell.
They would not refund or replace a brand new Christmas-gifted leaf blower that had a dead-on-arrival battery (wouldnt even charge) despite having the receipt and explaining this. The employee offered no alternate solution or assistance.
No thanks to Lowes, I ended up calling the product manufacturer and they were happy to offer a replacement battery. Will be giving other hardware stores my business from now on.
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June 2024 by Dylan Wilson
Staff was very helpful. Self scanners are slow.
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June 2024 by Sheridin Mc Cutcheon
Great place to shop. Helpful and friendly employees.
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June 2024 by Jennifer McGaha
I'm torn with this post. 2 employees we worked with were awesome and very helpful. Then we ran into a guy who refused to pull down a patio chair so we could sit in it before purchasing. We asked someone else who said sure no problem but we never saw them again after waiting 15 minutes.
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June 2024 by Wendy Jennings
The customer service associates are always very helpful.
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June 2024 by Debbie H.
I've always been pleased with Lowe's.
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May 2024 by Bryan Wright
Their dimensional lumber is terrible
