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November 2023 by Google user
Good service with very knowledgeable sales people. Only thing separating 5 stars from 4 stars in heavy pressure for upselling plans, add one, and accessories. I understand scripts and overcoming objections but how many times do I have to politely decline before the salesperson moves on to the next step? Great devices and plans.
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October 2023 by Kara Clark
Awesome verizon store. Mitch, Eva, and Felix were great to work with and were prompt and patient with us everytime we had problems! We witnessed multiple rude customers and every employee handled them like Champs! Will only come to this location.
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September 2023 by Kenny McCormick95
Putrid, the KKK is more helpful than the entire store, disrespectful.
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August 2023 by Hammer Stien
No thanks still waiting on my wi fi extender
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August 2023 by Brandi Darlas
The people that work there are polite and helpful. Would recommend.
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July 2023 by Jenna Sidoti
My daughter and I walked in and checked in just like everyone else. We stood for 25 minutes as employees went to people arriving after us. We eventually walked out after 35 minutes of no one addressing us or assisting us. I do not suggest this location at all. Terrible customer service.
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July 2023 by Audra Mitchell
Felix is a Gem of a human being. I wasn't able to get threw to phone corporate, he fixed my phone. Top notch customer service . Worth the hour drive. Thank you Felix ?
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June 2023 by Michael Enders
Very helpful and friendly staff. Prices are moderate to high. Short wait time to get helped.
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April 2023 by Jonathan Long
Thieves!! I attempted to get service with Verizon. My area did not have the cell service I was hoping for. I called and canceled my service within 24 hrs. I sent back all 3 devices. I was told that all fees were waived and no restocking fees and that I would be refunded the 252$ in taxes and fees as soon as they received devices. It's been almost a month now and 3 different calls still no refund. I will most likely have to sue Verizon. They have no problem taking your money but getting what is owed is almost impossible.
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April 2023 by Marisa A.H.
Store is nice and clean. Friendly staff.
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February 2023 by Chris Berry
Refused to help me put my screen protector on that I bought there and gave me attitude before I could even respond when they said that they wouldn't help
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February 2023 by Lori Ross
DO NOT USE VERIZON!!!!! Horrible customer service! Lied to multiple times! Unless you know everything about phones and plans go somewhere else! I have a phone that has no expansion and not enough memory. The plan I have will cost me 3 times what they promised! So many lies! I hope this review helps at least 1 person not go through the 16 hours of talking to representatives that promise things and then don't follow through.
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February 2023 by Scott H
They were very crowded but the rep was quick to help
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January 2023 by Hazel Bowling
Great place, employees were great, and very patient with me and answered all my questions.
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October 2022 by Jon Schloemer
It was the best visit there. The man that waited on me was very professional. He made the change of phones seem easy and fast. Thanks.
