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March 2024 by Marti Jensen
Ben was so personable and made the experience great. Was very knowledgeable. I can’t wait to feel better!
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March 2024 by Amy Burmeister
I’m enjoying the first pair of real footwear in a very long time!
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May 2023 by Chelsi B.
Came into the mall to look for Hey Dude shoes and Tradehome had us covered. We found a bogo 50% off sale here so we came in. We ended up getting 2 pairs of shoes along with 2 sets of sock-like protectors for the shoes. The man helping us pick out our products didn't have any name tag on so I was unsure who to thank in my review but he was very knowledgeable and we thanked him in the store for his guidance. Our trip was made quick and easy thanks to making our stop here. Now my husband wants to come back for shoes for himself and we just left. We will definitely be coming back for shoes.
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May 2023 by Deitrick Nelson
I got my timberlands here and they're as comfortable as comfort gets
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March 2023 by Michael N
Gives a classic feel to the shoe buying experience, I believe in those old idioms and phrases you hear throughout your life, one that applies here is "if it ain't broke, don't fix it." This is a fine place to buy shoes.
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March 2023 by Michael Newton
Gives a classic feel to the shoe buying experience, I believe in those old idioms and phrases you hear throughout your life, one that applies here is "if it ain't broke, don't fix it." This is a fine place to buy shoes.
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February 2023 by Sara Liechty
Thank you Tradehome for being so accommodating while we searched for some last minute training shoes. The Manager, Tim, was super knowledgeable and kindly answered all of our questions. Not to mention it was past their closing time. We felt welcomed and can't wait to try out our new LA SPORTIVA shoes. Thanks again for your service. We'll definitely be returning customers.
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February 2023 by Jordan Eull
Great shoe store ! Awesome customer service. I Just left the store with the new shoes on my feet. They have a new brand named rival shoes that I bought and can’t wait to wear around .
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February 2023 by Cory Young
Well where to start!!!! I guess the most obvious would be TIM the manager! He is one of if not the best sales associate I or my lovely girlfriend have had the opportunity and pleasure to be help by! His knowledge alone is unmatched! He stayed open longer then the hours of operation to help these two adhd un decisive people. We walled out of his store all smiles with two new pairs of amazing shoes( for an amazing price) and content like no tomorrow and also he won over these two love birds!!! Thanks again tim!!!Sighed,New Life long customers...
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January 2023 by Amy Lockwood
Tim and his staff are always very knowledgeable and friendly. He is the reason we keep coming back!
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November 2022 by Kathy N.
Bought some boots, shoe spray, and sole inserts 2 weeks ago and was treated very professionally by one of the salesman. I came back today to return the sole inserts after 2 weeks of using them but was treated very rudely by the another salesman/cashier. He asked me why am I returning them and I responded that my feet still hurt after using them. He told me I was not using them properly and that I needed to try them out for 30 days+, that these were the best inserts on the market. I told him I used them like how the last salesman taught me to. However, I understood his concern but would still like to return them. After that, he became very passive aggressive and visibly upset with me such as tossing his pen at me to sign my receipt. When the salesman from 2 weeks ago saw me and asked me why am I returning them, the rude cashier proceeded to tell him "She didn't wear it properly and she never gave them a chance." I said Thank you and left. I have never ever been judged or treated like this for returning something at a store before. The whole exchange made me very uncomfortable. With that being said, I will not be coming back.
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June 2022 by Vilija Jozaitis
Words cannot describe how amazing the customer service was at this store! We worked with AC who truly went above and beyond to help our grandmother find the perfect pair of shoes. We were there (for wayyy too long) looking for a pair that actually fit, and he helped us with probably trying on 2 dozen+ pairs. Nothing was working out, and then he actually made some recommendations that we would have never even NOTICED, and they were the perfect pair!! He was patient (didn’t lose his cool once), funny, and sweet, and he alleviated so much stress! On top of it all, we had a few other employees step it up and try to help with suggestions. This might be the best customer service I’ve experienced. We will certainly be back. It was awesome! They should set the example for Comcast haha!
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April 2022 by Sheryl Kucharski Ferenczi
This is my favorite store and not just for the awesome shoes and boots, but for the people too! I’ve never had such wonderful service in any store as I do here!! The sales people are so knowledgeable and friendly! The manager helps me every time and always makes great suggestions! The shoes are always top quality! I suggest the Rieker boots and the Hey Dude shoes!! Thank you for being the best store anywhere!!
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March 2022 by James
Not knowledgeable about running shoes. Agree with other reviews saying they are rude when making a return.Only reason for not giving 1 star is that the young man who helped me with the initial purchase, while not knowledgeable, was kind.
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March 2022 by Micaiah Oaks
The manager worked with home office to get me some much needed insoles that were not available at any of my local stores! Thank you Tradehome for taking care of me. Excellent customer service!