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December 2023 by Jennifer Peppin
On Friday 12/1/2023 I tried to order my daughter Christmas gifts on Tilly’s app. I hit submit they said there was an error I went back checked my info and everything was right hit submit again and got the error message, checked my bank they took 170.03 out twice but everything was still in my cart. Called customer service they were as rude as could be and told me I needed to just wait until the charges fell off my bank. 12/7/2023 they finally fell off. While I was sleeping 12/7-12/8 in the morning they charged me double AGAIN!!! I haven’t even been on the site to even look at anything because I was so disgusted with what they had already done to me! Now I’m supposed to wait even longer to get this resolved! I will NEVER shop at Tilly’s ever again!!!!!
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October 2023 by Kaleigh Pontius
the employees are really nice here and the only place where i can find jeans to fit im a 26 and these fit perfectly!
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August 2021 by Kyara Walker
This was by far the worst experience I’ve ever had ordering from anywhere. They pulled part of my order even though the item was still in stock so I bought them again and ended up basically paying extra for shipping. I only ordered two things I’ve been waiting a week past my initial delivery date for one sweater!! They’re sending both items all over the map because I guess that’s cheaper for them. Ive also emailed them a few times and no one has gotten back to me in days.
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January 2021 by lisa olshan
Really rude stuck up staff who chat and don't want to help you im never coming back here
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July 2020 by Madison C.
racially profiled here with my friends.. we were looking for swimsuits after school and the manger thought we were stealing and had mall security following us around the whole time, the manager proceeded to yell at us because she couldn't find an item when it was in the dressing room. first time ever being racially profiled and wow.
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January 2020 by Chelsi B.
I came into Tilly's because they have interesting tshirts and cute sweaters, which is 90% of my wardrobe. I liked the long sleeve tie-dye shirt even though you can find tie-dye everywhere, you can't always find it in long sleeves. I need more long sleeves in my life right now because my family hates my tattoos so anytime I can find a cute outfit that will cover them I go for it. The tie-dye shirt was light weight and I could totally wear it doing the spring or a cooler summer day. Their sweaters were warm and soft. I am always looking to add a variety of colors to my wardrobe, and they definitely had a variety of colors for sweaters, tees and a variety of shades of denim for pants. Besides clothes, they also had some fun stuff like a Chia pet of the Slimer from Ghostbusters and colorful water bottles. They had a small case of watches to check out too if you need one. I will be back for more shopping soon.
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May 2019 by Kaleigh Lynne
I love the store!But they need more sizes for girls most of the time they only have the large size for girls and if you to their website for a product they have the size extra large online.Also they need to have most of the stuff they have for girls online that they show they have in store and have the sizes extra large plz and the store is a little expensive
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April 2018 by Darcie Joughin
Great selection! Terrible service. I have been here several times and most of the staff is chatting with each other and offering no assistance. There is a manager... and she is always helpful. Easier to just go online and order clothes. Please remember that the parent is spending money and not the kids... JS
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August 2016 by Alex Mast
Good quality clothes for the price. Very clean. Super helpful staff.
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June 2016 by Will Lucas
Good service, cool clothes at a low price. Would recommend