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July 2024 by Josh Foster
Bought my new hustler mower here Jerry was awesome and very informative.
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June 2024 by Terry Densmore
Riggs customers be ware took an over in belt was coming off mower deck they called to tell me of other urgent problems as well . I asked for the parts to be returned after finished good thing I did turns out they charged me for parts never installed and labor some of the old parts they said were urgent were jus fine in my opinion and could have run much longer . But they had already installed them which was a much higher price the I had wanted to spend.after complaining he refunded the price of the part he never installed and some of the labor he charged for the part he never installed . They didn’t seem to like that I was upset about this . If I hadn’t asked for my parts back I would of never known they over charged me sounds like theft to me Riggs customers be ware they gouge and steal want a jacked up price go to Riggs but don’t get mad they don’t like when you raise your voice they expect you to just take . Good luck Riggs customers
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June 2024 by Robert Bressler
After being in a few outdoor power equipment businesses today, while looking at overpriced lawn mowers, this was actually the best we experienced. The gentleman that gave us the prices of the 2 mowers we were interested in, didn't pressure, didn't waste our time, and told us about an ongoing promotion.
Another 15% and we would have left with a new mower, but may end up buying on the secondary market.
If you're looking for a new mower, there's nowhere else within the 4 hours and 2 states we went through, where they truly treated us like we mattered.
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June 2024 by Straight Grain
My mother received a quote on her Cub Cadet 60" zero turn for new carb, fuel flush and oil change for nearly $860. While I understand 40% of that quote was for an OEM carb... still. $500 for labor? C'mon Riggs. Brother and I did it ourselves for $110 (after market carb) and took us 1.5 hours to do everything. Even at a $350 carb cost, labor should only have been 2 hrs at most. Maybe $550 all in but not $860. Do better Riggs.
Update: After receiving some clarification from Riggs in their response, decided to revise the review. I still think $309 for labor is excessive given it took us 1.5 hrs to do the work and they're professionals. They do this all the time so they should be faster. I think $175-200 in labor at most would have been appropriate. And over $400 for a mower carb is highway robbery from Cub Cadet, obviously not Riggs fault.
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May 2024 by John Jonas
Service is slow and they do not honor delivery appointments.
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May 2024 by Stephen Studer
I buy all my Stihl equipment from Riggs. Professional, courteous and knowledgeable, never try to “upsell” you. Chris and the others are always so helpful. Can’t recommend them highly enough.
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May 2024 by Michael Kinzie
Very knowledgeable people
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May 2024 by Frank Blackmon
Chris in the parts department has helped me on several occasions very knowledgeable about the parts he sells! Fast friendly service ! Well stocked store!
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April 2024 by Ronald Zakrzewski
Very friendly dealer and very helpful when I was there asking questions about the Cub Cadet ZTS1 which I did purchase.
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February 2024 by Edward Lockman
Excellent service from knowledgeable caring staff. They always go out of their way to accommodate all my repairs and make prompt delivery.
Thank you!
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January 2024 by Brian Kinner
One Stop
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December 2023 by Dean Kanalos
Purchased my 2 stage Cub Feb. of 2018. Serviced every season by Riggs and runs great. Had a recent non mechanical issue occur during their transport, and appreciate that Management and staff took care of it beyond my expectations. Thank you!!
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December 2023 by the Taylor Family from Indiana
Took my Honda push mower there for some warranty work. Rigg's was friendly and professional and fixed my mower in no time at all! I'll always go to Rigg's for my lawn mower repair needs...
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October 2023 by Jameson Parker
Wasted an hour driving back and forth to this place because they have parts people who cannot look up simple maintenance parts for a zero turn even with all of the model numbers and information. Sadly its easier just to order parts online.
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September 2023 by Outdoor Dave
Love this store
