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September 2023 by ice-t beats
Don’t ever go here with your money!! Swapped names on money orders for hundreds and when it cost me money and I asked them if they could do anything to rectify the situation they laughed. When questioned on their lack of knowledge in their designated field they laughed again (branch manager) this branch is truly a joke.
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July 2023 by Frank Klocke
This bank appears to be trying to go out of business. They have closed branches snf cut hours which drives away 23 year customers like me.
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June 2023 by abby dabby
the app really, really sucks. can't move your own money from savings to checking after banking hours (DEFEATS THE PURPOSE OF A BANKING APP!!). in the process of switching to Notre Dame Credit Union right now--you should do the same!!
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May 2023 by Jeff Cherryholmes
This bank is ridiculous they destroyed Mutual Bank!!
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December 2022 by David Hayden
It's a bank.
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December 2022 by o1mtbiker
It seems as this bank transitions from what was MFB, mutual and now northwest. It just seems to get worse and worse. I try to never go in side, and the drive thru is always slow. No matter what time you’re there. For real it shouldn’t take 15-20 mins to do a transaction. Some times early mornings the atm doesn’t work, 3-4 am. Happened to me a few times now. Honestly if it wasn’t such a pain to switch everything over to a new bank. I wouldn’t use them. Not recommended.
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May 2022 by John Doe
Cutting hours and increasing fees. Stay away from northwest.
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October 2021 by Jagger Cripe
I dislike this bank so much. They “upgraded” their software and its even worse now. They have unfriendly customer service, and you can’t move money from external accounts past 4 o clock pm. You also can’t move money past 9p, so as a college student before I had a credit card, I’d I was out and needed to move money around I was stuck. Don’t use this bank. I switched and am in the process of switching my loan.
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April 2021 by Billy Perach Jr
Northwest Bank is the worst bank I ever had. Online app never works. Really no outside ATMs and you have to travel far to go to the Bank in person. Mutual Bank was alot better.
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February 2021 by brian watts
Tried to set up an appointment online to open a new account. Nobody bothered to call me. Oh well, someone else will want my money...
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June 2020 by Bob Reidenbach
Are you closed
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July 2019 by John Smith
I had to deal with Wells Fargo concerning my credit card. They needed verification of my ID by a bank employee. Since, there are no Wells Fargos in the state I went here. Sabrina went above and beyond. She must have spent an hour patiently dealing with Wells Fargo for me.
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November 2018 by Cody Williams
I was looking to find a new bank walked into the doors I approached one teller to see if I could get a checking account set up. The teller did not want to help me so he asked someone else help me. The lady he asked to help me she shook her head no. Two minutes later she came back . I went to her office and I needed to show prof of paying off a loan of something that did not make any sense what so ever. So I want to teachers credit union and I got a new checking account and they even created a budget with me . Mutual bank was a waste of time .
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November 2018 by Lily The Shih Tzu
There's nothing to say other then I'd never suggest anyone to ever have an account here.
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October 2017 by Robert Chodzinski
Drive thru is horribly slow. Can't go to that one anymore I may even switch banks.
