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October 2023 by Kathy D.
To the Management of Men's Wearhouse, This is a letter of appreciation for Kelly Lewis, your seamstress. We admire her wisdom , talent, and experience to improve a man's appearance with her expert tailoring. We saw her recently for a suit purchased there for our son's wedding. In addition to her incredible tailoring, her tasteful suggestions for the tie, shirt, and extra purchases were perfect! She removed alot of stress for us for her helpful suggestions for the decisions to be made. Sincerely, Dave and Clara
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August 2023 by Brandon
Liked the store and the service but unfortunately we were a bit mislead on renting our suits. Found out a week later that we could not rent the color I had chosen resulting in my groomsmen having to buy their suits which is at least double the price. Would like to see if they will do anything about that, hopefully something can be worked out. Other than that I was satisfied
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August 2023 by jim myers
I wish I had the name of the man that helped me 8-19-24, but he was so helpful. Showed him a picture of the basic look I was going for, he took a look, a few measurements and within a few minutes he had put together my new wedding outfit. I did buy a different shirt at a different store(budget reasons) but comparably to other local stores I couldn’t buy the slacks and vest off a rack.
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August 2023 by Mary S.
Went in for a wedding the same day and had awesome service. The manager, I didn't catch her name, was terrific! She helped match the whole outfit for my husband and hemmed the pants while we waited. Will be back for a couple more suits! Thank you!!
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July 2023 by AquaMoonGoddess
I would give 0 stars if I could. This location is a complete joke! I don't live nearby so coming here is not as easy for us, we live over an hour out the way. We rented a Tuxedo a month ago and a month later we decided to cancel the rental with plenty of time in advance. Our wedding is in the fall over 3 months away so that was not the issue. My issue is they told us we have to come in store to do the cancelation/refund since it was a debit card purchase. Fine so we drove up there last weekend and they charged us $20 to cancel the rental. My fiance asked is there anything else we have to do and they assured him no because it's all electronic based and we will get the refund automatically back onto the card. Here we are a week later and STILL no refund so we call up there to check on the status of the refund. They proceed to tell us that they canceled the Tuxedo rental but didn't REFUND it and we have to come back in store to do a refund! Why on earth would any company cancel a rental and not finish refunding the money on top of charging to cancel? No clue. Avoid this place at all cost. The staff is unprofessional and none of them know what they're doing. Customer service is garbage.
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May 2023 by Russ Johnson
The store has a wide breadth of both traditional and stylish suits, and sells accessories to match both. I love this place! The cost is reasonable, especially for some of the trendier dress shirts...with fabric I can't find anywhere else. Associates were quick to point me in the direction of what I was looking for...and let me do my thing in peace. I already knew my sizes and style, just needed a little help navigating the store. Definitely recommend Men's Warehouse for suit purchases!
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May 2023 by Bridget Davidson
I took my son here tonight to find something for prom. It was pretty busy for a Wednesday and I am completely clueless when it comes to men's suits. Jordan was the absolute BEST! He was patient, great at his job and super helpful! He instantly eased my worries and helped my son find the perfect suit combo for prom. Thank you Jordan, you made our prom shopping experience effortless and enjoyable!
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May 2023 by Bab Sl
Tonya was very patient and a delight to work with. She helped us find the perfect look! Very professional, talented and personable.
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April 2023 by Robertson Boucek
Was fitted here for a friend's wedding (in Virginia) was told that I could not pick up my tux there, but had to pick up in Mishawaka. Other groomsmen had worse issues. Many could not get their tuxes fit correctly, and one had to go to the wedding with the wrong neck size on his shirt. Better bet to go to another vendor for wedding tux rentals.
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April 2023 by Anonymous
Got fitted for a wedding and told them the collar was too tight and they told me I’m fine and need to get used to it. They were also instructed to send it to Virginia and when I got there it was still in Mishawaka with the wedding the next day
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March 2023 by Robertson B.
Was fitted here for a friend's wedding (in Virginia) was told that I could not pick up my tux there, but had to pick up in Mishawaka. Other groomsmen had worse issues. Many could not get their tuxes fit correctly, and one had to go to the wedding with the wrong neck size on his shirt.
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March 2023 by Nicole Tweedy
The guy, Tim that was helping us was great. But when he asked for help from a lady she started yelling at him. "What are you doing that for." As he was measuring my son for pants length. Then she told him not to sell us the suite and wanted us to look for a bigger one. She was so roughed we left without buying anything not even the bow tie he really wanted. She lost Tim the sale. If she would have been a little nicer about it we may have still bought the size up.
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February 2023 by Kimberly H.
My husband needed funeral clothes. Laurie was excellent. She measured, listened and helped us. We were in & out in less than an hour. She was a great help to us. She even explained how to care for our purchases so they looked good for the funeral. Thank you Laurie.
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February 2023 by Lucas V Rogers
The service was insanely pathetic if zero stars was an option that would be more accurate. I have received better service at a gas station than this Mens Warehouse. We set an appointment to discuss our wedding day. Not only when we arrived did the associate have us wait fifteen minutes till we began. She never asked our names, when the special day was or any level of salesmanship. Did not bother to guide us through the rental or purchasing process. If your a soon to be bride and groom and your already stressed with all the planning, do yourself a favor save your time and go to Louie's Tux Shop instead.
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November 2022 by Jessica Wagner
Alaina was who helped us and she showed patience and confidence like a pro as well as she had empathy for someone who hates to dress up. When a small incident occured she was able to real the person back into a sale. I cant say enough good things about her and the others who work here. I will recommend everyone to this location and they have a life long customer now. Thank you for everything!!