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October 2023 by Cheryl P.
Special search for pocket pitas. Only found 2 pkgs of wheat pita, needed four pkgs of regular ones. Next to me was a "'Meijer Shopper" asked me if he could help find anything . Mentioned my needs, he kindly went around corner, brought me exact product, then offered to return the unneeded packages to their rightful shelf. Didn't treat me like an old gramma!
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May 2023 by Wanda M.
I really like Meijer! Sales are great! Circulars are awesome! Pick up and customer service staff are fantastic. For the last two weeks or so they have been having issues with application software which prevents online shoppers from using the app. This is horrible and has gone on far too long. Cashiers aren't always aware of eligible 7 for $7 items and I've been over charged twice. Fortunately Customer Service was made aware and they corrected the error. Please fix your software issues Meijer and educate the cashiers regarding sales.
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May 2023 by Chelsi B.
Was spending time with someone in town and they wanted to grab some items from the local Meijer so I accompanied them while they did some shopping. Everything was well organized and easy for us to find even with the store being very large. Produce section had me in a trance for a moment with all the different types of fresh veggies and fruits they kept in stock. Flowers in bloom were on display in preparation for Mother's Day. Store was clean, and so was the woman's bathroom. Employees were working hard and offered help in various areas (bakery and deli). Parking lot is huge and if you are like me you definitely need to memorize where you parked.
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March 2023 by Savaiianteine L.
do not get gift cards from Meijer. I have two gift cards that can't be activated. Even before, they never activated my cards. Always hung up. How sucks Meijer is.
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November 2022 by Cheryl F.
Again with ZERO carts available in the store. Do you really care so little about customer service that this is a new normal for this store? This happens frequently at the Grape Road store. I am finally done with this total lack of customer service.
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October 2022 by Natalie A.
The workers at the self check out line are often very rude. They don't smile, they've ignored me a few times, and when they have talked it's been complaining about their jobs. The customer service here is terrible.
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May 2022 by Wendi S.
3 lanes open and already have been wa at least 15 minutes and there are 3 people in front of me. Where are your managers and why aren't they working? I normally don't come here but my friend needed groceries last time I will be back
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February 2022 by Ann W.
Been going to this store, since the 80's. Everyone is extremely helpful. The selections are numerous and the store is extremely well kept. They even carry many grocery items that other groceries do not. They also have an area to, in the front of the store, where you can sit, if waiting or tired.
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January 2022 by Arthur A.
I dont' understand why they penalize people for returns without a receipt. We have been shopping their since they built the store here. I tried to return an item with no receipt and was told i already did one. One return without receipt for life ?? but of course if i had "perks" they could look it up .How convenient so unless they have all my information that they can sell to other businesses I only get one return my whole life. Seems a bit harsh. Meijer also has a habit of putting things on sale but forgetting to put them in the computer. I don't know how many times I've gone home looked at my receipt and got ripped off.I'll shop somewhere where I'm appreciated and I can return more than one item in my lifetime without a receipt . goodbye Meijer it was nice while it lasted the 20 years in a million dollars you got from me no more.
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December 2021 by Leo M.
They routinely run out of shopping carts at the grocery entrance while at the same time have an abundance of carts at the pharmacy entrance. Sometimes there are no carts available in the store as there are not enough workers to perform this fundamental duty. I have complained about this for over a year but to no avail. No one seems to care about this persistent and annoying problem. Seems like a grocery store should never run out of shopping carts.
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December 2021 by Michael M.
I know all the businesses are short handed but give your employees a raise then you might have more people. We where at Aldi's and Krogers earlier and did not have this problem. Even Martins you get in and out. There are only 3 lanes open. Why not get the managers out here doing work. We waited over 60 minutes in line for only 15 items. To me I would of left and gone somewhere else but I took my friends here. If things where not bad enough there were no carts when we came in the store. We had to walk out in the parking lot to find one. There where over 40 carts outside at the time next to the building and no one brought them in side. There where literally 15-20 or more people on line with there carts. I won't be back again. People are rude and not helpful. Go to Aldi's they are not rude there. I will stay with Costco and Aldi's in the future and everyone else can have this place.
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December 2021 by Vikram G.
Meijer Grape Road has got to get their act in order regarding extremely long lines and extremely slow lines. This has happened more than once where I simply had to walk out leaving my cart behind because of ridiculously slow processing of customers. Lost time, wasted time. No one has the time to put up with this kind of inefficiency. Re-did all my shopping at Walmart and was out in a jiffy.
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April 2021 by Jason H.
Meijers new policy of externalizing the cost of checko out/ cashiers is insane. Either have cashiers or dont. If tou cannot afford to have a cashier ring me up...ill gi elsewhere. What next? Do i have to do your inventory and unload trucks at the back?
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November 2020 by Bonnie K.
I wish I could do more than leave an excellent review for the Meijer's pharmacy on Grape. The pharmacists and pharmacy technicians went above and beyond to get my forgotten prescription transferred and filled so that I didn't have to go without during the holidays! My home pharmacy made it difficult, 2 days worth of difficult but eventually Meijers and their staff prevailed! So grateful for people who care!
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August 2020 by Wendy M.
While Meijer is a favorite store of mine to shop at frequently today I had a very troubling visit. While checking out at the Mishawaka store a cashier named Cheyenne was cussing at my fiancé while I was paying. He was joking around and then asked to clean up the mess he made. She mumble some name with the F word in front of it. We tried to call customer service to report this behavior but were put on hold for an extensive period of time. Although his horse play was not appreciated he respectfully corrected his actions. Her attitude even after was still derogatory. This is not customer service.