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August 2023 by Suzanne Jones
My pups love this place! They can't wait for their next visit! They are treated so well and their shedding has really been less! I would recommend the shampoo that helps with shedding! ?
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March 2023 by Maverick Petrowsky
Came in a few weeks ago and mentioned that the air filters and cleaners were not on in the cichlid tank. I told the worker that if they didn't get air into the water they would die. Today I came and that tank is cleaned out (fish probably died) and now they have a salt water tank. Big word of advice. Don't get salt water fish, if you can't keep freshwater fish alive.
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January 2023 by Katie Gilbert
Always have a great experience at Paw Mart. They love on my dogs and always seem to go above and beyond what I expect.
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August 2022 by Ģıø ĪĪ
Everything associated with this Martins location = terrible customer service ...TERRIBLE
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May 2022 by Wes Givens
They carry a great variety of products and the grooming is some of the best at an even better price. It's filled with people who truly care about animals. You can't go wrong here.
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May 2022 by Christopher Weldy
They don't cut golden retriever fur properly, they shaved off. Do not go.
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February 2022 by Isabella-Ashley W.
I went here for all of my live rats/mice, fish, and rabbit supplies for 8/9 months, loved the place minus the workers who are rude or uneducated, I live 40 minutes away. Mostly every weekend I would get live mice/rats, however I noticed something weird about a rat I had purchased, thought it was just a spot but come to find out their rats have fleas. It was a MASSIVE flea, which it takes time for a flea to get big. I knew at that moment this is why I have been battling fleas with my three cats for around 8 months because I had never in my life of owning cats have had that issue. Also probably why my ball python who never rejects has been rejecting. Told shop owner about fleas, they said they don't have fleas and all they could do was give me another rat, ( that probably had fleas too ) or my money back for the rat. I was more concerned of the fact Iv spent hundreds of dollars trying to help my poor cats stop itching. Plus my hungry/annoyed ball python. Stop going there all together. I now go straight through a reputable rat/mouse breeder, they are always healthy, plump, and are treated for fleas. Soon after I switched I was able to get rid of the fleas, my ball python is eating again, and I get rats/mice for a quarter of the price. Win win after all of the stress I guess.
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February 2022 by Madison Campbell
came in this morning to get dog food & other things. saw nobody around working… rang the bell several times at the register. looked around for anyone who works there. nothing. so i put my stuff on the counter & left. what the heck??
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January 2022 by Andrew Pipp
Very happy & impressed with the service I received while shopping for a properly fitting muzzle for a 9 month old Alaskan Malamute puppy. The gentleman running the register on 12/10 at the Granger, IN location was eager to assist
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December 2021 by Tammy Eppenbaugh
I went in today and witnessed the employees bringing carts from the lot and putting them available for customers to use with out being disinfected.
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October 2021 by Melanie Keller
I love this pet store I’ve been to all of them this one always has what I need and people here are so friendly and knowledgeable
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July 2021 by Scott W.
Decent store. Pleasantly suprised to find people who are not only knowledgeable in regards to reptiles, but actual reptile owners. Good place to get live mice and rats at a decent price.
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July 2021 by Rachel Greydanus
Went here today for the first time and I was not impressed. There was only 1 person working. When I was done shopping I went up to the register and she was not there so I rang the bell. I waited a few minutes and had to ring it 2 more times before someone showed up. Meanwhile my dog was trying to grab the treats by the register the whole time. If I didn't have a gift card I would've just left without my stuff.Well finally the employee showed up and snapped at me like it was my fault that she was the only one working and was helping someone get an animal. How was I supposed to know that when I couldn't see her?? She was a little bit nicer after that but all in all this was a bad experience and we will be spending the rest of our gift card at a different location.
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June 2021 by Isabella Peden
We went to get some fish and saw some that we liked/needed. But in majority of the fish tanks were full of dead fish. We decided to give it a chance so we went for the healthy, active ones. The lady who we kindly asked for assistance was very rough with our fish and used a net instead of a box/cup (whatever they use) and while she was putting the rubber bands on the bag she aloud the bag to shake (which in some cases is normal but this was carelessly shaking). When we brought them to the checkout she snatched them and aloud them to roll and shake. When we put them in our hospital tank they were very stressed out and wasn't as active as they were in the store.
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October 2020 by Lisa VanHimbergen
What an amazing group of young people working at your store. Allie has me on a regimented time frame now to get my dog’s nails clipped. She explained in detail why Jack needs it done every 2 weeks. She noticed that his pads were dry and showed me a cream to use. As I was checking out, the wonderful girl at the register noticed that Jack chews on his leg and took about 10 minutes of her time to suggest different things to use. They really care about us and our pets!!!!
