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April 2024 by Rylee Olmstead
My senior Yorkie has been groomed by Sara here a few times and it was always great experience! Sophie loved Sara, but she no longer grooms, so today we saw a different groomer, I believe her name was Kim… What an awful experience. I’m well aware my dog can be a wiggle worm and not a fan of restraint, so when the groomer called my boyfriend to tell us she was ready and mentioned that she nicked her paw, we weren’t too concerned. The groomer told my boyfriend that she put “medicine” on it. We got to the place and there was a gnash in my dog’s paw. She doesn’t want to bear weight and freaks out if you try to hold her arm or paw to look it it. I then asked what “medicine” was put on her paw and I was met with attitude and shown a bloody bottle of Quik-stop. This incident was severely downplayed. And all that was said was that she was super wiggly. I’m extremely disappointed. In all her grooming experiences, she’s never been injured like this. I won’t be returning here.
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March 2024 by Rick R.
Had my 3 dogs groomed there recently and it was a great experience. Percy went above and beyond she really took the time to time to learn about all three of the dogs, and they had the whole place to themselves. She suggested things that no other groomer has suggested for one of the boys and basically took fantastic care of all of them.
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December 2023 by Jo Housour
They have no idea how to handle a dog
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September 2023 by Sara
Caring patient knowledge
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August 2023 by Suzanne Jones
My pups love this place! They can't wait for their next visit! They are treated so well and their shedding has really been less! I would recommend the shampoo that helps with shedding! ?
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March 2023 by Maverick Petrowsky
Came in a few weeks ago and mentioned that the air filters and cleaners were not on in the cichlid tank. I told the worker that if they didn't get air into the water they would die. Today I came and that tank is cleaned out (fish probably died) and now they have a salt water tank. Big word of advice. Don't get salt water fish, if you can't keep freshwater fish alive.
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January 2023 by Katie Gilbert
Always have a great experience at Paw Mart. They love on my dogs and always seem to go above and beyond what I expect.
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August 2022 by Ģıø ĪĪ
Everything associated with this Martins location = terrible customer service ...TERRIBLE
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May 2022 by Wes Givens
They carry a great variety of products and the grooming is some of the best at an even better price. It's filled with people who truly care about animals. You can't go wrong here.
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May 2022 by Christopher Weldy
They don't cut golden retriever fur properly, they shaved off. Do not go.
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February 2022 by Isabella-Ashley W.
I went here for all of my live rats/mice, fish, and rabbit supplies for 8/9 months, loved the place minus the workers who are rude or uneducated, I live 40 minutes away. Mostly every weekend I would get live mice/rats, however I noticed something weird about a rat I had purchased, thought it was just a spot but come to find out their rats have fleas. It was a MASSIVE flea, which it takes time for a flea to get big. I knew at that moment this is why I have been battling fleas with my three cats for around 8 months because I had never in my life of owning cats have had that issue. Also probably why my ball python who never rejects has been rejecting. Told shop owner about fleas, they said they don't have fleas and all they could do was give me another rat, ( that probably had fleas too ) or my money back for the rat. I was more concerned of the fact Iv spent hundreds of dollars trying to help my poor cats stop itching. Plus my hungry/annoyed ball python. Stop going there all together. I now go straight through a reputable rat/mouse breeder, they are always healthy, plump, and are treated for fleas. Soon after I switched I was able to get rid of the fleas, my ball python is eating again, and I get rats/mice for a quarter of the price. Win win after all of the stress I guess.
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February 2022 by Madison Campbell
came in this morning to get dog food & other things. saw nobody around working… rang the bell several times at the register. looked around for anyone who works there. nothing. so i put my stuff on the counter & left. what the heck??
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January 2022 by Andrew Pipp
Very happy & impressed with the service I received while shopping for a properly fitting muzzle for a 9 month old Alaskan Malamute puppy. The gentleman running the register on 12/10 at the Granger, IN location was eager to assist
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December 2021 by Tammy Eppenbaugh
I went in today and witnessed the employees bringing carts from the lot and putting them available for customers to use with out being disinfected.
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October 2021 by Melanie Keller
I love this pet store I’ve been to all of them this one always has what I need and people here are so friendly and knowledgeable
