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January 2024 by Kristy Lynn
Convenient
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January 2024 by Joe McGuire
Couldn't get local grown lettuce here
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December 2023 by TJ
Over 34 years and nobody's really dug into my skin like this company certainly has. I myself have been in grocery retail for 18 years now and have endured quite a punishment. You learn to absorb the public's reactions and never take them personally. My rating being so dismal is the result of a few practical reasons but because they often fill my cupboards and fridge, I'd bump it up to a 2½ star or even 2⅝.- 1 star for the inconsistent "locked in" prices... that change 5 times in a month. Not sure whoever's in charge knows what 'locked' means. The same items can be 50¢ to $2 more a week before or after my visit.- 1 star for Joan Anne (I think) who is the mean old bat people have complained about. She has an attitude that would make my father backhand her into retirement. An attitude adjustment is necessary. I understand she's also leering at a lot of dark skinned people. Do something about this woman. Move her to the back if you must. She clearly doesn't want to be where she is.- 1 star off for the continuous practice of the U-Scans being card only and at complete random. We're past the whole 2020 thing and coin shortage. This only leads me to believe whoever counts out cash drawers in the morning is doing a half-baked job. This is a company wide problem and needs to stop. Joan Anne used her condescending tone that there was a warning on the one I was using not accepting paper money. No. There. Wasn't. Besides, nobody wants to swipe a card for $1.25, right?This last bit is more directed at whoever is in charge of the hardware used by employees. U-Boats, pallet jacks, cleaning supplies, carts. I used to merchandise for a certain soda company and we had to use this broken down archaic garbage. I swear it's leftover surplus from when Sir Arthur had built Camelot. It's hard to use under somewhat heavy loads. Western Avenue location has NO working jacks. The bearings are completely shot. Managers need to replace everything.
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November 2023 by eli gap
Refused to refund me 20 dollars for something I purchased a week ago that broke and I had proof of sale
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November 2023 by Michael Day
Older lady with glasses running self checkout in the morning is a terrible worker. Had me move all my stuff to another register because she was too lazy to fix a problem. Clear she runs that area, cause it requires the least amount of effort.
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November 2023 by Etanarvazac Revorix
As much as I don't like how things are organized at this location, customer service has been beyond incredible.
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October 2023 by James Kauzlarich
They're OK, but they are consistantly low or out of certain product brands. Like in breakfast sausage. I don't recall the specifics because I don't shop there often. But I'll be over that way much more in a few months, and will update.
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September 2023 by Justin Kemble
I've probably left my cart half full about seven times. When I go to a store and if they don't have five items I'm looking for I got to go to a different store. I just leave my stuff there and keep moving they do a terrible job at keeping things stacked often a wasted trip
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September 2023 by Greg Stuart
Prices didn't ring up as marked.
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August 2023 by Jennifer Rummel
The location is convenient but the staff (what little there is) is the ABSOLUTE WORST!!! The place is pretty much self serve, or self struggle
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August 2023 by Jill B
They are trying to mirror Walmart. One lane open and then self checkout. It takes over 30 minutes to get checked out. They never have their brand drinks stocked either. Open more lanes please.
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July 2023 by Junaid Razzaque
I just walked in 10:01 pm in the store i was not even know its 10pm already. But thr doors were open and a young black due said it is late and we are closing. I said ok can i quick go and look for baby milk. This guys said ok then suddenly starting rude and cussing at me. After 4 steps hey its ok i am not going but be nice with me but this guy keep saying something even i walked out. 04 years i am coming to this kroger and did not feel good about the behavior like this
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June 2023 by Mel Greer (Mel)
Was shopping today at the town and country kroger and remembered why I never shop there. There was ONE check out open. Ahead of me in line there was 12 shopping carts that were full of groceries- people that didn’t have carts were going to the self checkout. After 20 minutes of being in line I called customer service and a woman answered and I asked for another check out to be opened. She stated there was no one available to open a check lane- then added they are short staffed.Neither of these issues are my problem. And this issue is ALWAYS an issue there- for months and months. Today i was in line for 34 minutes to buy my groceries. Come on kroger. You are offering a service that you can not fulfill in a timely matter.
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February 2023 by Carolyn Rozmarynowski
This location seemed better stocked than other local Kroger stores. The employees were helpful and the checkout lines were fast.
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February 2023 by Rebecca Tillberry
I say I Don’t want substitutes and they still do it also I have not gotten all of my groceries and my bill is 144.65 I did not get all my order I so I was wanting to know what I do. Now I buy them At Walmart it’s ok but I want my money as soon as Possible my order comes to $123.46 and my tip was $3.00 not $9.00 dollars