Kroger in Mishawaka/South Bend offers a wide selection of quality food and household products from popular brands. Customers appreciate the store's variety, good display, and cleanliness, making shopping convenient and enjoyable. The store is well-stocked and maintains a friendly and helpful staff, with employees often going the extra mile to assist customers. The manager is active on the floor, ensuring good service. Many shoppers have been loyal for years, noting the store’s hometown feel despite its size. Sale offers are also a highlight for frequent shoppers. However, some issues exist, such as stock shortages due to corporate restrictions and inconsistent employee retention. While the store's overall atmosphere is positive, bathroom cleanliness is a concern, with reports of unpleasant conditions and unclean facilities. Despite these problems, the store remains a preferred choice for many, including elderly customers who travel from nearby retirement communities. When staffing improves, especially in departments like the deli, customer satisfaction is expected to increase further. Overall, Kroger provides a good shopping experience with a focus on variety, friendly service, and value.
