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January 2024 by Mathumitha Nandakumar
We recently purchased our car from Jordan Toyota and we had very smooth experience. Kyle from Jordan always made sure all our questions were answered and we had lots of questions as we were buying from out of state. There was no pressure to buy from them. We got their fabric and paint protection ceramic coating before delivery as they were very fairly priced. I would recommend this place to anyone who are looking to buy a car.
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January 2024 by J R
We got lucky and Jordan Toyota had exactly the Corolla Cross we were looking for with no haggle, no hassle, no unwanted add-ons, and no pressure to add things we didn't want. They replied quickly via email, text, and phone. The in-person experience went just as smoothly with friendly staff who were knowledgeable about the vehicle they were selling. Kyle and Dan were excellent to deal with, efficient and friendly. We were in and out with the initial paper work quickly and once the payment went through the pickup experience was problem free. Even though they're 2 hours away I'm going to keep them in mind for the next Toyota we're looking for!
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January 2024 by Azaria Gutierrez
I had such a great experience at Jordan Toyota. Wendi was such a sweetheart at help buying my first car. Wendi and Dan walked me through all the paperwork and made sure I understood everything. Answered all my questions and was so patient. They even stayed late so I could drive my car home that night. She even put a bow on the car so I can take pictures before I left too. I couldn’t thank you both enough. :)
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January 2024 by Jeremy Coney (Jconey30)
They are nice and polite until after you buy one of their cars. Once the sale is done then don't expect any sort of service. I have called two days in a row and left voicemails with three different employees and no one returned my call. Finally I just asked to speak with anyone working and he seemed to care very little knowing I wasn't buying a car. I would get your Toyota vehicle elsewhere if possible.
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January 2024 by Curtis Valentine
We’ve now bought two cars from Jordan Automotive, but more specifically, Andrew Meeks. Andrew goes above and beyond what is expected of a car salesman, and truly exemplifies “The Jordan Way.” It seems Andrew truly cares about what is going on in his customer’s lives, takes that into account, and does everything within his power to meet the his customer’s needs. I felt absolutely no pressure to make any decision and have never had an easier, less stressful car buying experience than the ones I’ve had with Andrew. My wife and I have both decided that ANY time we have to buy a car, it will be through Andrew. We truly appreciate the time, effort, and care he puts into making sure we were ok and that all of our needs were met! The man needs a raise and a promotion!
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December 2023 by Logan G
I typically dread the car buying process, but Keaton made it an absolute breeze. He was very knowledgeable and answered all my questions and helped me find the perfect car. Kara was also amazing and so helpful. I’m extremely happy with my experience and purchase.
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November 2023 by R.a. Wheeler
I love our Toyota vehicles. We own a Sequoia (Brutus) and a Highlander (Eugene). Both are excellent vehicles. That said we want to keep our Toyotas all Toyota so Jordan Toyota was just a logical choice here. We got excellent service at a decent price. Our Sequoia uses 8 QT of oil, I paid just under $100 bucks with a tire rotation and 50 point inspection. The technician I guess broke a bolt but they replaced it and made it right. Everyone I talked to was friendly and helpful. We've shopped with Jordan in the past and they lived up to the same quality service I got back then. Will bring Brutus back when it's due.
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November 2023 by Steve Snyder
Been trying to get into a new 2023 Prius since July but a new Prius without all the add ons and mark ups can be quite challenging. So decided to stop in at Jordan Toyota and see if they had any hybrids coming in that weren’t already spoken for. Within 48 hours I get a call from Kyle ( sales rep.)informing me that 2 hybrids were delivered and one was spoken for. Took a road trip up to Mishawaka for a test drive … we were sold on the new 2024 Corolla LE Sedan hybrid . A little less room and power than a Prius but still very doable with plenty of room and comfortable seating. We are pleased with the OTD price and the whole car shopping experience from Jordan Toyota.This was our second new purchase from Jordan Toyota and both times went smoothlyand were stress free. Hats off to ?Kevin ( sales manager ) Kyle, Daniel ( F & I guy ) and Manuel (delivery specialist) . You guys Rock & “ROLL” ? 5 star all the way !! ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Miles Switalski
I had an amazing experience at Jordan Toyota. In total, I worked with 29 Toyota dealers across 8 states in the hunt for the best buying experience. The minute I walked into Jordan, I knew I found it.I stopped into Jordan Toyota earlier this year looking for a very specific, hard-to-find vehicle in a specific color with specific packages. I began working with Charlise LaBoy and she ensured me she was up for the task! Charlise was extremely transparent about pricing, timelines, and the process behind the scenes (for example, the fact that Toyota does not take special orders). I got a price in writing that day, using the VIN number of an exact vehicle match of what I was looking for. No running back-and-forth to get deals approved by management (this was a popular trend at other dealers). I got the best price up-front. When Jordan gives you a price, rest assured that is what you will pay on delivery day.Fast-forward to July, and I get a call that my build request was fulfilled. Once my vehicle was in transit, I mentioned to Charlise that I’d really like to see my vehicle get unloaded from the transport truck. She tracked my 4Runner through its travels, kept me updated along the way, and ultimately made that happen!On delivery day: No pushy tactics for extended warranties, no unwanted dealer adds, no last-minute sales tactics, just an uneventful close to a deal. Exactly how it should be.Huge thanks to Charlise LaBoy, Kevin Bailey, and the rest of Jordan Toyota for getting me the exact vehicle I wanted.
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October 2023 by Wingrider 68
It was my first time here for the Service Department and I was very impressed with the facilities and overall impression of the dealership. Zach did a great job at updating me during the work being done and made the check-in and check-out procedure very easy. I think I've finally found my favorite Toyota dealership!
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September 2023 by Jerry Walker
I recently purchased a vehicle with Jordan, and I was working with Wendi Burns, after a few weeks she found the perfect vehicle for me. What impressed me the most is that she was always thinking of me even on her days off. I couldn't be happier with the service that I got from her!
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September 2023 by Franchesca Turco
Wendi Burns and the entire team at Jordan Toyota are absolutely amazing! The purchase of our brand new RAV4 Hybrid Limited was seamless. She even helped us setup the entertainment system, Toyota app and connected our phones to the car! We can't wait to return in the future
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September 2023 by Patrick & Becky Doyle
Had a great experience buying my highlander thanks to Kyle and Keaton. Friendly and professional, also very knowledgeable! Good to feel I have a Toyota family in Jordan to help me if needed. Thanks! Love my highlander!
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August 2023 by Holly Smith
I had an awesome experience at Jordan Toyota with Bryan Brinkman and Kevin Bailey! They were super professional, fun, and easy to work with. Our family absolutely LOVES our new 2024 Toyota Grand Highlander Platinum Hybrid Max, and we definitely recommend everyone looking for a new car to work with Bryan and Kevin! Thanks guys!
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August 2023 by Laura Lord
If I could give 10 stars I would. I purchased a used car today and had the pleasure of working with Keaton Stephens. I was in a 4-car accident a couple of days ago and really feeling depressed. I needed a car and chose to go to Jordan's after looking online for vehicles. Everyone there made me feel so comfortable but Keaton went above and beyond. He was patient with me, showed me everything in the car and how to operate all the buttons. He even gave me a hug and had a big red bow on my car when I went to pick it up. After dealing with the insurance company and feeling like no one really cared, Keaton did and he was my sunshine on a gloomy couple of days. I would highly recommend asking for Keaton, if you have the need to purchase a used car. Thank you, Keaton. I'm so grateful for your professionalism, your knowledge, and most of all for your compassion and understanding. 10 Stars for sure!