-
November 2023 by Vershawn
I had a great experience. Mike was very helpful and knowledgeable, told me a lot about hybrid cars. I ended up coming back and buying the car. Paul was also great with finishing up the paperwork and getting us ready to go. It was pretty late when we came, but they were willing to take the time to help us.
-
November 2023 by Stephanie Moore
Mike at Jordan automotive was great to work with! He thoroughly listened to what we wanted & was best for our family & showed us what we were looking for. The experience was quick, easy, and not stressful at all! We would definitely go to Jordan again & wouldn’t go anywhere else
-
October 2023 by Adam
Keaton at Jordan Ford pre-owned was awesome to work with. I came down to Mishawaka from Michigan to purchase our '20 Ford explorer. A pleasure to work with & he has kindly followed up checking in on our new purchase. Thank you Keaton!
-
September 2023 by Alyssa Smith
Jordan Auto was a great experience from start to finish. Wendi Burns made our car buying process easy and very smooth. She was prompt in responses and everything was done remotely. We had our new car delivered, and our trade in was driven back to the dealership. It was a seamless process. I highly recommend Jordan Auto! And don’t forget to ask for Wendi Burns
-
August 2023 by Rose Pattenaude
As first time new car buyers, my husband and I were very nervous in the beginning. We really enjoyed working with Wendi helping us find our new vehicle. She was excellent staying in touch throughout the entire process and made sure we got exactly what we were looking for. Great experience and highly recommended!
-
August 2023 by Joseph Calcagno
I have had many cars and service providers over my many years and I will say Jordan Ford hands down provides the best customer support and service you will ever find. They once again have gone far beyond my expectations with amazing service and care for my vehicle. From Matt, my service coordinator to the gentleman that drove me home, they all were courteous and aware of my schdule needs and went out of their way to accommodate me. Hats off to the crew at Jordan Ford!!
-
August 2023 by Hunter Hurley
Absolutely amazing experience at Jordan Ford, Andrew Meeks was very helpful and kind. He helped find the perfect car for me and walked me through every step of the buying process. Andrew had also sold a car to a friend of mine and she also has all good things to say about Andrew and Jordan Ford! So grateful to have had such a great experience and amazing help!
-
July 2023 by Cheryl S (Lou)
My husband and I have bought many new vehicles over the years from Jordan Automotive Group. This was our first time buying a pre-owned vehicle. Kyle Szalai, Account Executive, was very helpful and made the buying process a great experience. All the employees were friendly and helpful and treat you like family. Definitely no pressure. If you are looking for a pre-owned vehicle, stop by and see Kyle Szalai.
-
July 2023 by Thomas White
I stopped by Jordan Ford after having issues with diagnosing an adaptive steering alarm. A couple other dealerships cost me hundreds of dollars in diagnostic time with no answer to my problem. I'm 2000 miles from home so the service Manager Cory worked me into the schedule. 1.5 hours later I was provided a paperwork explaning exactly what was wrong and the solution. I felt their diagnosis made sense and the cost was fair. I'll be recommending their service department to everyone in the Indiana/Michigan area. Thanks to Cory and his top tier techs!
-
July 2023 by LydiaO
We had the pleasure of working with Kyle yesterday at Jordan. I contacted him just a couple weeks prior with a specific car I was looking for and their team was able to find it for me. Through the process Kyle kept me informed and returned all my texts promptly!! Kyle is a professional young man that will have a bright future ahead of him. I will refer him to my friends and return to Jordan for any future purchases. Thanks Kyle!!!
-
June 2023 by Valerie D.
The car buying experience was very pleasant, the service department has been helpful and accommodating but I will not be trying to get my year old Ford into their body shop again after TWO attempts. I realized they were a couple of months out and it wasn't an issue. They evidently can't be bothered even quoting. There are other shops who do excellent work. The stars are for the Sales and Service departments, too bad the body shop brings the overall rating down.
-
June 2023 by April Valentine
Andrew Meeks gave us a more than impressive customer service experience! Very professional and informative. Very responsive and quick to help! Never once did my husband and I feel pressured into buying anything or judged at all. Also Paul and the rest of the financial team went way above and beyond to help us answer any questions, our goals, and what we had in mind for our budget when buying our car.
-
May 2023 by james morrow
Eric was incredibly helpful and made sure i got into the vehicle i wanted! Socrates was also incredibly helpful and made sure the purchase was fast and fit my budget! Thanks for the great service guys! Will def recommend Jordan auto for any of my friends that need a vehicle!
-
May 2023 by Maria Dobler
I would definitively recommend Jordan Ford dealership. It was the first dealership we went when we were looking for a car, and didn’t need to go to another. Shawndel was awesome, from the very first time we met he was straightforward, always trying to get us the best. He was even kind enough to answer our calls and help us with the process on his day off. A week after we bought our car we noticed the antenna was missing, and Shawndel has made the fixing process so smooth. There’s a lot more I could say but in one word, he’s outstanding.
-
May 2023 by Melanie Oakley-Capo
This was our second purchase from Jordan. We test drove a vehicle that we saw online, but weren't completely sold. Shawndell suggested an alternative that we never would have considered. . It was in our budget, had more bells and whistles and less mileage than our first choice. Shawndel was professional without being pushy. He made the process seamless and went above and beyond. Cara and Socrates worked with us on our trade and financing. The three of them made the buying process easy. Thank you Jordan Ford.
