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February 2024 by alextrifying
Genera staff was friendly and helpful but management was pushy and rushing on a very average day and when ‘patrolling’ the lot, called me out to finish my time at the vacuums after being there for about a minute because I was clearing trash out to vacuum. I’m there with my son just trying to clean my wife and I’s cars, and management is rushing her as well..Last I checked, rushing customers and giving them a bad experience didn’t contribute to higher sales as opposed to making the experience friendly and accessible.. Also charge a bit too much considering said service and lack of other amenities, like purchasable car wipes or mat cleaners..
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February 2024 by mark barnett
First time...Took my truck through and got a hurricane car wash. It came out a little bit cleaner in the areas that were actually touched.
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January 2024 by Kaley ann Peterson
I have nothing but great things to say about John's auto spa! Of course the appearance is very appealing but honestly even their basic wash is probably one of the best car washes I've ever had. Personally I get the mid grade one and I am a VIP member for the prices are more than affordable! Definitely during this time of year with the salt and the nasty slush it makes it easy using the VIP Lane to just pull up and to get right in. They seem very popular for there's always a few cars there but with the space and amount of equipment I never have to wait which is awesome. Another great thing about this fun new car wash in our area is they offer free vacuums in the air blower for your vents. They are not like your typical Car Wash vacuums, they're easy to maneuver around the car but also have so much suction it's great! I have four kids young ones at that, whether they're sneaking snacks in the backseat or just being typical children my car tends to get pretty trash pretty quickly so the powerful easy to use free shot vacs they have available is great! All around I love this autospa it's quick convenient easy and like I said more than affordable unlimited washes for a whole month starting at $23!? For the type of wash you get it is so worth it! So stop wasting 9 to $15 on a single basic wash that barely even cleans your car. Head out to John's Auto spa now and take advantage of this great new place in Mishawaka you won't be disappointed! ?✅
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January 2024 by Patricia Bishop
Love this place. Workers are all awesome
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January 2024 by Jennifer Teckchandani
This place is ridiculous and so rude. My husband and I had two cars to wash, one had a bike rack so couldn’t go through. That’s fine but he asked to use the vacuums and they said no they don’t do that unless there’s a full wash. Ok. So he pulled into the vacuum lot to wait for me while I finished vacuuming. Three employees came out to tell him he has to leave asap. He explained what happened and that I was there 20 feet away and he’s waiting. They said no leave immediately etc. it was so ridiculous and rude and the place was 95% empty. He was parked to the side and nowhere near vacuums where he could sneak and steal their precious air. This place may be fine for a wash but run by people with no sense or reason
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December 2023 by Ray
Great staff and the car wash was excellent ?
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November 2023 by Beccaw
Not bad prices. The Attendants were also very nice and were warning of me to use the vacuums for 10 minutes max. Some people like to hog them it seems.
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November 2023 by Carolyn Kitchens
Just love the great customer service this place offers and how clean my car gets!
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September 2023 by Karagh Brennan
I love to come here first I love the fire sky faces always smiling ha and waving. Best customer service anywhere!!!
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September 2023 by Ra V
Have been here a few times and everyone has been helpful and friendly. The wash is great, and I love the free vacuums. They have excellent power and a small nozzle to get in those hard-to-reach places.
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September 2023 by Michael Mitchell
I was recently at John's Auto spa and got my back bummer cracked. The large long brush some how smashed into my car and cracked my back bumper. I believe they or another car got to close to me but not sure, all I know is if I didn't have my seat belt on the hard lunge that I felt would of put me through my car window.The tall man with blonde hair explained how it happened but I don’t recall everything he said now. All I know when I was exiting the car wash the car behind me was extremely close to my car.Since I was in a rush to take my friend to his cancer treatment after I left the car wash I didn't inspect my car which will probably screw me now. I reported it I believe to a large guy with blonde hair the next day but don’t recall that. He said he would take care of it for me.I guess if they don't do anything about it I will stop sending people there and go to a closer car wash like Mike's car wash since John's is out of the way for me or just got back to do self serve like I have in the past.The people I have dealt with over the last two years have been nice but they probably won’t do anything about my cracked bumper now which is a shame.
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August 2023 by Michael M.
Update: I found out from the owner of the car wash from my 1 star Google review that it wasn't it the brush that hit me but an idiot that put there into drive inside the car wash. The bad thing is I can't get the people at the car wash nor the owners to respond back after countless visits, emails or an accident report on there websiteI was recently at John's Auto spa and got my back bummer cracked. The large long brush some how smashed into my car and cracked my back bumper. I believe they or another car got to close to me but not sure, all I know is if I didn't have my seat belt on the hard lunge that I felt would of put me through my car window. Since I was in a rush to take my friend to his cancer treatment after I left the car wash I didn't inspect my car which will probably screw me now. I reported it the next day to a tall blonde guy. I guess if they don't do anything about it I will stop sending people there and go to a closer car wash like Mike's car wash since John's is out of the way for me or just got back to do self serve like I have in the past.
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July 2023 by Myo Win
Free Vacuum!!! Monsoon is one of my favorite Wash.
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July 2023 by Antwon Thompson
This is given a one-star because it says that you are all open at 7:30, so when I try to get my car washed at 7:30 this morning before I had to go to work no one was even there. So either you're online is lying about your hours or somebody isn't opening the store on time. Either way I don't pay pay monthly to not be able to do what I'm supposed to do because no one wants to open up on time. This needs to be addressed immediately.
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June 2023 by Christine Bunnell
Love that car wash it blows drive and shine away and we need more John's Auto Spa