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August 2023 by Aileen Burd
Kayla remembered my name when I walked in the door and was a great help to me. I recently lost my husband and it’s been some difficult days having to do all those hard things you have to do when you lose a spouse. Just her remembering my name was nice…Thank you Kayla!
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June 2023 by Mellissa Johnson
Incredibly friendly and helpful staff. We have built a great working relationship over the past 2 years between my personal and non profit accounts.
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May 2023 by Jason
Kayla was polite and friendly. I asked her about getting the 4% interest rate for my checking. She helped me transfer money from savings to meet the minimum amount. And reminded me that I need to use my debit card 8 times a month. I left happy. Thank you
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May 2023 by NDGhost
Kayla was polite and friendly. I asked her about getting the 4% interest rate for my checking. She helped me transfer money from savings to meet the minimum amount. And reminded me that I need to use my debit card 8 times a month. I left happy. Thank you
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May 2023 by Brenda Marvel
Kayla is always spectacular! Very helpful always with pleasantries and a smile on her face. Greets you by first name!Very compassionate!
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March 2023 by Logan Munn
Kayla is excellent at her job! She is friendly, attentive, and always makes going to the bank a positive experience.
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March 2023 by Michael Hill
Everyone is so friendly when I call. They also refinanced my Wells Fargo loan and got a better rate! I also have the credit card and I’m pleased with that too.
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March 2023 by Bobbi Basse
Inova is amazing! Melissa Southern and Jordan Benner are just a couple of the amazing people I've worked with here. They are always so great at communication and also letting you know all the details of the financials. We are in the process of switching everything to Inova because we love the service so much!
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March 2023 by Josh Hillebrand
Kayla is always a delight! I try to get her as my teller every time because she is wonderful. Kayla is a representation of how every teller should conduct themselves. I would recommend getting tellers chordless headsets as I have seen her hurt herself when the chord snags on the counter. This should be done before Inova has to deal with an injury to their staff.
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March 2023 by nevarmore raven
As always, my experience is like a visit iwht friends. Efficient, attentive, and always courteous and friendly. I am very happy with all my interactions with the staff.
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March 2023 by Nicholas Fitrakis
I love this Bank the staff are always polite and are always eager to help and assist you I really trust them and it feels good to have a bank that I can trust in.
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January 2023 by Michael Dube
Every visit to INOVA has been pleasant and enjoyable. Each and everyone of the tellers is always very helpful and friendly, and greets me with a smile. I use one other banking institution, though I never go there due to the convenience of Inova. I highly recommend their institution, and Kayla is always great to work with along with the other tellers.
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January 2023 by Donald Mow
I have been a member for many years and this branch has to be the best in the area.I am always greeted with a smile and quick professional service.It is very comforting to know that they are doing their very best and any questions are always quickly answered.
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December 2022 by Kira Latrease
This location will always be the best Inova location. I was having some issues making payments and Brian helped me within minutes. Always a breeze getting any of my issues fixed.
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November 2022 by Henry James
The service from Kayla was fast and very friendly. She made the banking experience enjoyable. Thank you INOVA!
