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February 2024 by Rick R.
My wife and I relocated from another state and had a pretty complex tax situation. There was no way I could do my taxes on my own and my company has an arrangement with H&R Block. For the first time in years, I put my taxes in the hands of someone else. I’m very glad that that person was Audrey at this location. Not only was she very nice and professional, but she was also very communicative during the entire process. She kept in touch with us and did everything she said she was going to do in the time she said it. When we sat down for our final appointment she explained everything and my wife and I are very pleased with the results. It is always nerve-racking finding new professionals but I am so happy to have worked with Audrey and I am confident She will do a good job for us next year and in the years to come. Thank you so much!
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February 2024 by Brenna Brunner
I’m gettin little to no help , 2 weeks since I went to file and they still haven’t been filed due to an office error that no one seems to know about ? Now I keep getting transferred between reps. 10/10 don’t recommend /:
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March 2023 by Natalie A.
I had an appointment here to get my taxes done and have been getting my taxes done with H&R Block for many years. Well because my appointment said I had questions she refused to do my taxes or look at last years taxes done with H&R Block. It seemed be a blessing in disguise though because she didn't know some basic general answers on taxes. I had to make an appointment elsewhere to get my taxes done. It's tax season hello I need them done immediately.
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March 2023 by Jeannie Moore
If zero was an option I would gladly mark that. I paid for them to file my taxes correctly and the way I asked, the weren't filed how I asked, I paid for peace of mind and I had to spend three weeks figuring out what was wrong with my taxes myself. I called complained about the services provided and asked for someone to call me. Here we are weeks later an nothing. The lady was Lynn Cobb. She acted as if she didn't no what she was doing. I would not use these people!!!!!!
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March 2023 by Sandy Sample
Velvet at the bittersweet office is just wonderful. I have used her for 3 years now
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April 2022 by Matt C
Velvet Moore was a extremely kind person. She made us feel welcome in an old school hometown way. You don't get that anyway anymore. All you get any more it's out of touch people and robots.
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April 2022 by Rich Eichorst
Lynn made me feel welcomed and I feel I have a new friend.
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April 2022 by Debora Rosfeld
I have had H & R do my taxes for thirty years but my experience was so terrible this year I will never use them again. They were uncomunicative on every level. So unnecessarily stressful.
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April 2022 by winny Winslett
Audrey was extremely helpful and definitely a people person
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April 2022 by Charity Riffle
Less stressful, friendly, felt more assured
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February 2022 by Tommy Oliver
I like the mood and the people. I'm in and out without hassle and feeling good.
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February 2022 by Patricia Patterson
Always been a great service and great peopleThsnk you Audrey at the Bittersweet Rd location!!
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August 2021 by Janice Janesheski
The appointment was very easy to make. I appreciated the text regarding my appointment reminder and confirmation. I also value and have had one of your employees Velvet Moore do my taxes for the past 5 years. She is very personable, informative and an asset to your company.
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April 2021 by Chuck Smith
The office is a friendly and efficient environment. It is conveniently located.
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April 2021 by Jason Luke
Employee Lynne Cobb's Professionalism.
