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November 2023 by Isabel Herrera
Well, there isn't much variety anymore, the clothes are simple, ideal for young girls.
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August 2023 by Natalie A.
They were short staffed and unorganized. The bathing suit I got was on the wrong sale rack and they said I couldn't try it on due to being short staffed. The employees seem pretty rude too. And they said that I could not return the bottoms if they Don't fit.
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November 2021 by A Hughes
Tornado alley.This place has been a disaster every time I have come in here. I have loved F21 for probably 15 years. Been to dozens of locations.If the three story NYC, time square location with mass amounts a customers can maintain organization... what is the issue here?This place has been a mess for the few years I've lived in this area. Boxes stacked all over the floor, the clearance area spilling into the jewelry area and main area. Shoes throw all over etc. (I realize some shoppers terrorize folded piles and do not put things back, I worked retail, but this place is stressful).I have not bought anything in about gour years here. Every time I prep myself to deal with the chaos, once I'm in there I cannot even enjoy looking for things.No organization, Goodwill is more organized! I realize that 2020 & 2021 have had struggles for retail, but 2018 & 2019 the store was just as bad.
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August 2021 by The 8th World Wonder
Soo.. cute. Clean store, good prices.
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March 2021 by The Goddess Isiss
Plus size where??? Not a single plus size peice of clothing in this mess of a store. Merchandise thrown everywhere
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July 2020 by Lou O
If you aren't plus size, then you'll find something you like probably. However, if you are plus size, as of July 2020, they have a sole small rack in the back for plus sizes. I imagine after those random 10 items are gone they will have officially phased out plus sizes in-store at that location and wont be adding anymore. The back corner used to be dedicated for Plus Size, but now it's just kinda like their cheap section. So if you're shopping on a budget the back corner to the right of the dressing rooms is your friend.
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July 2020 by Sanya Vitale
Fun, kind customer service.
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February 2020 by Jessica Johnson
Good if you're super skinny.
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November 2019 by Jesse Richey
Didn't like how unorganized things were.
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November 2019 by Wendy Sibley
Love this place, the fashions for kids is great.
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September 2019 by Tammy Tinch
Big selection. Low prices
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July 2019 by Joseph Hayden
Forever 21 has some items that are nice and seem to last my wife. The majority of clothing here are for a younger shopper and clothes that range in fit and in style. Staff are kind while constantly picking up the store amongst the chaos of shoppers.
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July 2019 by Mighty Michigander
As of 6/12 this trash location is doing away with plus size. Booooooo! The hate is real! I like rue 21 better
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July 2019 by Kristina Swanson
Forever 21 in the mall is Horrible!! As I walked around the store I noticed that it was trashed, it looked like someone had a party in the back little corner area. The little shoe rack was trashed; shoes on the floor and all over the place. Found this cute little boot but couldn't even find the other boot on the shelf.Also near the counter was someones big pop just sitting there because someone left it there.
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July 2019 by cody stephens
Great selection and prices and friendly staff
